Vehicle Experience Specialist: Customer-Driven Auto Expert

Karl Chevrolet, Inc; Ankeny (IA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Career development

Training opportunities

Competitive benefits

Job summary

Karl Chevrolet Inc. in Ankeny, IA is seeking a Delivery & Product Specialist to join our clerical team full-time. You will explain vehicle features, answer questions, help with owner’s manuals and warranties, and assist with personalization settings of new vehicles.

The ideal candidate is motivated, customer-focused, team oriented, with strong time management and a clean driving record. You will use technology to access information and help customers achieve a great car-buying experience.

Qualifications

• Be highly motivated and goal-oriented.
• Possess strong time management skills.
• Have a strong desire to provide outstanding customer service.
• Have a positive attitude with the desire to grow personally and professionally.
• Team oriented.
• Possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities.
• Enjoy talking to people and helping them with their vehicles.
• Have a valid and clean driving record.

Responsibilities

• Ensure customers receive a thorough explanation of vehicle features and controls. Assist with questions as they are presented. Provide information on owner’s manual and warranty. Assist with personalization settings of new vehicles. Meeting Dealership Expectations regarding OnStar and GM Rewards enrollments, while providing a professional experience resulting in a “Customer for Life”

Skills

Highly motivated

Time management

Customer service

Positive attitude

Team oriented

Technology usage

Customer interaction

Driving record clean

Job description

Karl Chevrolet Inc. in Ankeny, IA is seeking a Delivery & Product Specialist to join our clerical team full-time. You will explain vehicle features, answer questions, help with owner’s manuals and warranties, and assist with personalization settings of new vehicles.

The ideal candidate is motivated, customer-focused, team oriented, with strong time management and a clean driving record. You will use technology to access information and help customers achieve a great car-buying experience.