Vehicle Diagnostics & Repair Technician

Lake Norman Chrysler Dodge Jeep Ram; Smithville (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Lake Norman Chrysler Dodge Jeep Ram is seeking an experienced automotive service technician to diagnose, repair, and maintain vehicles per dealership and manufacturer specifications. You will perform warranty work, conduct multi-point inspections, and explain findings to customers in clear terms.

Ongoing training and a fast-paced team environment are provided. You will also follow SOPs, keep repair orders up to date, and ensure safety and quality across all service tasks while maintaining a

Qualifications

• At least 2 years of mechanical experience.
• Excellent communication and customer service skills.
• Ability to read and comprehend technical instructions.
• Valid driver's license with a good driving record.
• Willingness to learn through manufacturer training.

Responsibilities

• Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standards.
• Execute repairs under warranty to manufacturer specifications.
• Diagnose, maintain, and repair vehicle automotive systems (engine, transmission, electrical, etc.).
• Perform multi-point inspections and ensure quality checks after each repair.
• Explain diagnoses and repairs in non-technical language to service advisors and customers.
• Test-drive vehicles and use diagnostic tools to verify repairs.
• Record all repairs and recommendations in MPI/MPIFind systems.
• Adhere to SOPs, safety rules, recalls, updates, and bulletins.
• Maintain a clean, safe work area and assist with parts handling as needed.

Skills

Mechanical experience

Communication skills

Customer service

Computer skills

Team player

Learning ability

Education

Manufacturer certification (preferred)

Job description

Lake Norman Chrysler Dodge Jeep Ram is seeking an experienced automotive service technician to diagnose, repair, and maintain vehicles per dealership and manufacturer specifications. You will perform warranty work, conduct multi-point inspections, and explain findings to customers in clear terms.

Ongoing training and a fast-paced team environment are provided. You will also follow SOPs, keep repair orders up to date, and ensure safety and quality across all service tasks while maintaining a