Vehicle Delivery Specialist — Customer Experience

CarMax Business Services; Edison (NJ); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Paid holidays

Holiday premium pay

Job summary

CarMax Edison is seeking a Vehicle Delivery Driver to bridge online purchases with home delivery. You will operate a two-car hauler, load and unload vehicles, handle paperwork, and hand over keys with professionalism and safety.

Join a nationwide retailer committed to customer experience, safety, and teamwork. The role emphasizes strong communication, outdoor work, and adhering to CarMax policies while delivering a seamless and memorable car-buying experience.

Qualifications

• 21 years of age or older with a valid state-issued driver's license.
• Class B CDL preferred; additional state-specific endorsements may apply (e.g., Illinois Class C, Indiana "For Hire," Louisiana Chauffeur's License, Mississippi Class D Commercial).
• Clean driving record with no more than 6 penalty points in the last three years.
• 1+ year of customer service experience and 1+ year of delivery driving experience or CarMax experience.
• Ability to lift up to 50 lbs, operate a manual transmission, and work outdoors in varying weather conditions.
• Must possess or obtain a DOT Medical Card within 28 days of hire.
• Strong communication and teamwork skills with adherence to CarMax policies and safety standards.

Responsibilities

• Operate a two-car hauler to deliver vehicles safely and efficiently.
• Load, transport, and unload vehicles at designated locations, ensuring timely and accurate deliveries.
• Facilitate home delivery transactions, including paperwork and customer handoff.
• Provide outstanding customer service, interacting with customers and team members professionally.
• Perform condition checks and verify vehicles meet CarMax cosmetic standards before delivery.
• Conduct daily equipment inspections to maintain safety and operational excellence.
• Maintain accurate logs and documentation in compliance with company requirements.

Skills

Customer service

Delivery driving

Communication

Teamwork

DOT Medical Card

Job description

CarMax Edison is seeking a Vehicle Delivery Driver to bridge online purchases with home delivery. You will operate a two-car hauler, load and unload vehicles, handle paperwork, and hand over keys with professionalism and safety.

Join a nationwide retailer committed to customer experience, safety, and teamwork. The role emphasizes strong communication, outdoor work, and adhering to CarMax policies while delivering a seamless and memorable car-buying experience.