Vehicle Delivery Driver

CarMax Business Services; Norwood (MA); On-site; USD 28,654 - 48,629; Full time

Benefits offered by this job

Paid vacation

Health and welfare benefits

401k retirement savings plans

Car purchase discounts

Job summary

CarMax Business Services is seeking a Vehicle Delivery Driver in Norwood, Massachusetts. This role involves operating a two-car hauler, delivering vehicles to customers, and ensuring that all cars meet cosmetic standards before delivery. The ideal candidate should possess strong customer service skills, a clean driving record, and the ability to lift heavy loads. Compensation ranges from $20.80 to $35.30 per hour. CarMax offers comprehensive benefits, including paid vacation and health care options.

Qualifications

• Must be 21 years of age or older.
• Valid state-issued driver’s license required.
• Class B CDL preferred.
• Clean driving record without serious violations in the past three years.
• Proficient in operating a manual transmission.
• 1+ year of delivery driving experience or 1 year CarMax experience.

Responsibilities

• Operate a two-car hauler for customer vehicle deliveries.
• Load, transport and off-load CarMax vehicles.
• Facilitate Home Delivery transactions.
• Provide outstanding customer service.

Skills

Customer service experience

Delivery driving experience

Strong communication skills

Teamwork

Ability to lift heavy objects

Manual transmission operation

Education

High school diploma or equivalent

Job description

6018 - Norwood - 1320 Boston Providence Turnpike, Norwood, Massachusetts, 02062

CarMax, the way your career should be!

About this job

Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will be the vital link between a customer’s online buying experience to their home delivery, providing an iconic car-buying experience. As a Vehicle Delivery Driver, you will need more than just driving skills. You will be responsible for loading and unloading a customer’s vehicle, delivering paperwork for signature, and probably the most gratifying part of the process, handing over a set of keys to customers to enjoy their new car!

What you will do – Essential Responsibilities

• Operating a two-car hauler for customer vehicle deliveries. In most states, an additional driver’s license, endorsement, or certification is not necessary. See qualifications and requirements for more details
• Load, transport and off-load CarMax vehicles at various locations to ensure the right vehicle is in the right place at the right time for our CarMax teams and customers
• Facilitate the completion of Home Delivery transactions
• Interact with customers, other associates and team members to provide outstanding internal and external customer service.
• Perform a brief and guided condition verification for vehicles being transported to a CarMax location
• Verify that all vehicles meet CarMax’s cosmetic standards before being delivered to a customer.
• Comply with applicable DOT/FMCSA requirements and CarMax policies related to the operation of a commercial vehicle, including but not limited to thorough pre-trip and post-trip inspections and hours-of-service requirements

Be part of the team that’s driving up standards

We’re setting new standards for the auto industry, and that includes the challenges and rewards offered at CarMax. Driving a company-owned truck, you will be responsible for vehicle deliveries. More than a driver, you will be the face of CarMax, making the most of your strong communication and teamwork skills. In addition, you will enjoy a generous range of company benefits including paid vacation, health and welfare benefits such as medical, dental, vision, EAP, as well as 401k retirement savings plans, and car purchase discounts.

Qualifications and Requirements

• Must be 21 years of age or older
• Valid state-issued driver’s license
• Class B CDL preferred
• Additional Licensing and Endorsement requirements may apply for select states
  • Illinois – Class C Driver’s License Required
  • Indiana – Class D Driver’s License with a “For Hire” endorsement required
  • Louisiana – Class D Chauffeur’s License required
  • Mississippi – Class D Commercial License required
• Clean driving record with no serious violations in the past three years; candidates must meet CarMax’s Driver Safety Evaluation criteria.
• Ability to meet DOT & FMCSA qualification requirements.
• 1+ year of customer service experience
• 1+ year of delivery driving experience or 1 year CarMax experience
• Good communication and teamwork skills
• Adherence to all applicable CarMax policies and procedures,
• Able to lift heavy objects (up to 50 lbs) and winch transported vehicles during the loading process
• Proficient in operating a manual transmission
• Willingness to work outdoors in various weather conditions

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

$20.80 - $35.30

Benefits

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.