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An established industry player is seeking enthusiastic Customer Advocates to join their dynamic team. This role involves delivering vehicles directly to customers, ensuring a seamless experience that reintroduces joy into the car-buying process. You'll be part of a fast-growing company that values customer happiness and community involvement. If you're self-motivated and ready for a physically engaging job that rewards performance, this opportunity is for you. Join a team that celebrates success and offers competitive benefits while making a real impact in people's lives.
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Check out more below:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
*Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana).
Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
*Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
General qualifications and requirements
About Carvana
At Carvana, we sell cars but we aren't car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period.
Being a brand ambassador at Carvana means having a passion for our vision and having a motor that never quits when it comes to representing our brand and values. Our Market Operations team members work as a team to deliver awesome customer experiences in their markets, while also remaining agile enough to keep up with the ever-changing beat and cadence of your daily activities.
Think you've got what it takes to join our team? Apply today!
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. Hiring is contingent on passing a complete background check. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.
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This position requires open availability to work from 11am - 9pm, with rotating days off between weekdays and weekends. Please note that this schedule is a fixed requirement of the role. Does this schedule work for you?
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Are you a current Carvana or ADESA employee?
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Are you a former Carvana or ADESA employee?
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How many total years of customer-facing experience do you have?
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Will you now or in the future require visa sponsorship?
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Do you have a High School Diploma or GED?
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Are you at least 21 years old?
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Do you have a valid driver's license and have you maintained a clean driving record for the past 3 years?
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Hiring for this role is contingent on passing a non-DOT 4-panel drug screen and a DOT physical. Are you willing to complete both screens as a part of the background process?
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This position requires driving a single car hauler. Are you comfortable being trained to drive a hauler?
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How did you hear about this job? If referred by employee, please list employee's full name:
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This position requires you to pick up/deliver vehicles to our customers' driveways in our single car haulers. You should expect to spend 6-7 hours per shift driving (~300 miles per day). Are you comfortable and able to meet that requirement?
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