Vehicle Condition Assessor

CarMax Business Services; Inglewood (CA); On-site; USD 28,103 - 44,909; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Paid holidays

Job summary

CarMax Business Services is hiring for a position in Inglewood, CA, focused on conducting vehicle condition assessments and delivering exceptional customer service. Responsibilities include maintaining inventory, imaging vehicles for online sale, and assisting with various office duties. Candidates need strong communication skills and the ability to multitask in a fast-paced environment. Full-time associates enjoy various benefits including paid vacation, holidays, and sick leave, alongside a competitive hourly rate ranging from $20.40 to $32.60.

Qualifications

• Ability to follow detailed, standardized processes to complete work.
• Read, interpret, and transcribe data to maintain accurate records.
• Speak and listen effectively when dealing with internal and external customers.

Responsibilities

• Conduct accurate vehicle condition assessments for customer appraisals.
• Perform quality imaging of Retail and Wholesale vehicles for CarMax websites.
• Assist Merchandising Department with maintaining inventory.

Skills

Customer service

Multi-tasking

Effective communication

Detail-oriented

Education

Valid driver's license

Job description

Location

8611 S La Cienega Blvd, Inglewood, CA 90301

Principle Duties and Responsibilities

• Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information (including cosmetic, specific mechanical conditions, options, etc.) about customer appraisals for a Buyer, Senior Buyer, or Purchasing Manager’s analysis.
• Accurate optioning of vehicles during assessments and CarMax inventory.
• Perform quality and timely imaging of Retail and Wholesale vehicles for CarMax websites.
• Complete vehicle secures, including reading and verifying appraisal entry information for any discrepancies.
• Complete vehicle walkarounds including communicating information accurately and in a timely manner.
• Assist Merchandising Department with maintaining inventory and executing customer transfers.
• Complete final condition verifications on inventory acquired through online customer channels.
• Assist in the preparation and operation of the wholesale auction.
• Partner with Inventory and Sales Departments to conduct lot merchandising, as needed.
• Assist the Merchandising Department with various other projects and office duties, as needed.
• Assist with on-boarding of new associates.
• Complete assigned tasks independently and follow up after completion.

Job Specifications

• Deliver exceptional customer service and work with other departments to create Iconic Customer experiences.
• Ability to follow detailed, standardized processes to complete work.
• Read, interpret, and transcribe data to maintain accurate records.
• Multi-task in a high energy, fast-pace work environment.
• Speak and listen effectively when dealing with internal and external customers.
• Function effectively within other departments in a team-oriented environment.
• Successfully complete all required Workday training.
• Position requires a valid driver’s license.

Working Conditions

The work location is primarily outdoor and may include working in noisy and/or inclement weather conditions.

• Requires walking, bending, kneeling or standing for extended periods of time.
• Ability to work outdoors or in any inclement weather environment for several hours.
• Flexible work hours with shifts that may include nights, weekends, holidays.
• Requires CarMax work clothing to be worn when working in the store (acquired through CarMax World).
• Adhere to all CarMax policies including Attendance, Proper Recording of Time, Asset Protection, EH&S, and Standards of Professional Appearance.

Hourly Rate

$20.40 - $32.60 per hour.

Benefits

CarMax Associates are entitled to paid sick, vacation, and holiday time as follows:

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90-day waiting period depending on years of continuous service.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If an Associate works on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

EEO Statement

CarMax is an Equal Opportunity Employer and complies with federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, disability and other protected characteristics.