VDI End User Lead Systems Engineer III

Leidos; North Charleston (SC); On-site; USD 110,000 - 140,000; Full time

Job summary

A defense contractor is seeking a Virtual Desktop Infrastructure (VDI) Lead in North Charleston, SC. The role involves leading desktop virtualization efforts, developing migration strategies, and providing expertise in AWS GovCloud and Microsoft Azure GovCloud. Candidates must have at least 8 years of experience in DoD environments and hold an active DoD Secret Security Clearance. Strong writing and communication skills are essential. The position is fully on-site, focusing on integrating advanced VDI technologies into the Department of Defense's operations.

Qualifications

• 8 years’ experience in DoD enterprise environments required.
• Must currently hold an active DoD Secret Security Clearance.
• Strong writing and excellent communication skills are necessary.
• Technical Cloud Architecture Background is essential.

Responsibilities

• Lead team in support of desktop virtualization technologies.
• Develop plans for migrating to VDI/Published Desktop.
• Provide expertise in AWS GovCloud and Microsoft Azure GovCloud.
• Install and configure hardware/software for virtual desktops.
• Create baseline images for operating systems.

Skills

DoD enterprise environments

DoD Secret Security Clearance

Technical Cloud Architecture Background

VDI technologies experience

Excellent communication skills

Writing skills

Tools

VMWare View/Horizon

Citrix Provisioning Server

Azure Virtual Desktop

Amazon Workspaces

Citrix Storefront

Citrix Virtual Apps and Desktops

Job description

Description

Leidos is anticipating a new contract award with the Naval Information Warfare Center (NIWC) Atlantic in support of all aspects of the Defense Health Enterprise Application and Desktop Virtualization Support Group, supporting the Clinical Information Modernization (CIM) Integrated Product Team (IPT). The primary customer for this work is the Defense Health Agency (DHA) which consists of a world‑wide network of military hospitals and health clinics, supporting the Department of Defense (DoD) TRICARE system for uniformed services members and their families around the world. This new work is focused on the Clinical Infrastructure Modernization Program Lifecycle Environment (CIMPLE) project which will support the Datacenter Operations Program (DCOPS) by providing enterprise infrastructure and professional IT services associated with the DHA Private Cloud (DPC), the Application Virtualization Hosting Environment (AVHE), and the DevSecOps Community Cloud (DSOCC) hosting platforms.

Specific knowledge and understanding of these core systems is a requirement.

This position is located 100% in Charleston, SC.

Position Description

• The Virtual Desktop Infrastructure (VDI) Lead is responsible for leading the team in support of desktop virtualization, the development and technical implementation of VDI and/or Published Desktop solutions from the catalog. VDI/Published Desktop technologies include VMWare View/Horizon, Citrix Provisioning Server, Citrix Storefront, Citrix Virtual Apps and Desktops (formerly XenApp and XenDesktop), Azure Virtual Desktop, and Amazon Workspaces.
• Support and develop sustainment strategies, provide whitepaper and design plans detailing migration plans for existing physical desktop environments to VDI/Published Desktop.
• The candidate must have experience in cloud computing technologies and be able to provide subject matter expertise for Amazon Web Services (AWS) GovCloud, and Microsoft Azure GovCloud.
• Develop briefing materials and demonstration environments to enable leadership and stakeholders to make sound decisions on the best utilization of desktop virtualization system(s).
• Perform installation and configuration of hardware and software supporting virtual desktop system(s) using industry standard best practices for the server virtualization environment where applicable.
• Develop secure “gold” and “platinum” baseline images for current operating systems and as new operating systems are released.
• Perform testing of new versions of VDI technologies software in the pre‑production lab environment(s) including regression testing on standard configurations.
• Recommend upgrade processes as well as execute system wide upgrades to both pre‑production lab environment(s) and production environment(s) following program change management processes and procedures.
• Implement standard configuration and maintain patch and platform versions across both pre‑production lab environment(s) and production environment(s).
• Provide technical support for instantiations of these containerization technologies on a 24x7 basis to ensure rapid problem resolution and maximum uptime.
• Assist the government in the architectural design and engineering of cloud technologies identifying areas to gain efficiencies and reduce costs.
• Provide associated documentation for the architectural designs, deployment and implementation supporting cloud technologies installation and configuration.
• Support IAVA/STIG/other DoD policy implementations and documentation for cloud technologies platforms to include RA and RMF. Support the development of accreditation packages using DoD Risk Management Framework for any designed solution and work toward achievement of an ATO.
• Writing and maintaining Architecture Diagrams, Architecture Network Boundary Diagrams, and Installation Configurations Guides.
• Support direct communication and collaboration with ALL members of the Team, including issue management support, clarification and prioritization of production onsite tasks, reports and site summaries.
• May communicate with parties external to the organization (e.g., sub‑contractors, vendors, government, etc.).
• Works to influence project/team leaders regarding solution design, process and/or approaches.
• Provide Engineering Tier 3 assistance in the management of Help Desk related issues in production.
• Works to achieve key project/program objectives and deliverables.
• Responsible for entire projects or processes spanning multiple technical areas.
• Regularly employs ingenuity and creativity to develop new technical solutions and systems to achieve functional objectives.

Required Skills

• 8 years’ experience in DoD enterprise environments
• Currently hold an active DoD Secret Security Clearance
• Requires strong writing skills and excellent communications skills
• Technical Cloud Architecture Background and Experience with VDI technologies and/or Published Desktop solutions from the catalog.

Preferred Skills

• VDI computing technologies experience for Amazon Web Services (AWS) GovCloud, and Microsoft Azure GovCloud
• Cloud Architecture Background and Experience with VDI technologies for VMWare View/Horizon, Citrix Provisioning Server, Citrix Storefront, Citrix Virtual Apps and Desktops (formerly XenApp and XenDesktop), Azure Virtual Desktop, and Amazon Workspaces.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.