VDC Case Manager - Remote Veterans Support

ADP, Inc.; Village of Dansville (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Pet insurance

403(b) with matching

Generous Paid Time Off

Job summary

AIM Independent Living Center in Canandaigua, NY is seeking a Veteran Directed Care (VDC) Specialist to support veterans who self-direct their at-home care, helping them stay independent.

You will assess needs, help develop budgets, hire attendants, and ensure compliance, with remote office while serving a local home visiting area Monroe, Ontario, Wayne counties.

The role includes data management, monthly budget reviews, and recruitment to promote VDC services.

Qualifications

• Associate degree in Human Services or Social Work with 4 years of applicable experience, or
• Any combination of education and experience that provides the knowledge, skills, and ability necessary to perform the essential functions of this position to the satisfaction of AIM’s Chief Executive Officer.

Responsibilities

• Assist VDC participants and their authorized representative in self-directing home and care services, while ensuring they stay within their approved budget.
• Assist veterans with hiring care attendants, monthly and annual reporting, corporate compliance, and general administrative support.
• Prepare and maintain data in compliance with policies and procedures.
• Review veterans’ budgets monthly to ensure they are within their budget. Address any questions they may have in regard to their budget.
• Ensure the VDC Manager has the appropriate veteran and attendant information to allow for billing as described within the VDC Billing and Invoices Procedures Guide.
• Maintain current copies of the veteran’s case mix budget, Spending Plan, Emergency Backup Plan, and Authorized Representative designation. Retain these documents for a period of seven years from the date of care, services, or supplies were furnished or billed, whichever is later.
• Complete and submit quarterly reconciliation to the VDC Manager, detailing actual expenses vs. budgeted expenses.
• Document all interactions with the veteran and authorized representative, which must include, at minimum, a monthly phone call and a quarterly in-home visit.
• Assist veterans with the hiring and paperwork associated with their self-hire staff.
• Perform ongoing recruitment by developing relationships to market AIM Independent Living Center as a VDC service provider.

Education

Associate degree in Human Services or Social Work with 4 years of applicable experience

Any combination of education and experience allowed

Job description

AIM Independent Living Center in Canandaigua, NY is seeking a Veteran Directed Care (VDC) Specialist to support veterans who self-direct their at-home care, helping them stay independent.

You will assess needs, help develop budgets, hire attendants, and ensure compliance, with remote office while serving a local home visiting area Monroe, Ontario, Wayne counties.

The role includes data management, monthly budget reviews, and recruitment to promote VDC services.