VCS Operations Supervisor

Veterans Health Administration; Topeka (KS); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Job summary

Veterans Health Administration's Veterans Canteen Service at the Topeka VA Medical Center is seeking a Supervisory Operations Clerk. This role supports daily operations in a fast-paced environment serving Veterans and families.

Ideal candidates have at least 1 year of direct supervisory experience in food service or retail, 3 years of customer service, proficiency with Word/Excel, and experience with POS systems. Real ID required and ServSafe Manager certification (or within 90 days).

Qualifications

• Minimum of one year of direct supervisory experience in food service or retail.
• Minimum of three years of customer service experience.
• Proficiency with Word and Excel; experience with POS systems.
• REAL ID is required to work at Veterans Canteen Service.
• ServSafe Manager certification is required or must be obtained within 90 days of hire.
• Excellent verbal and written communication skills; strong leadership and hospitality focus.

Skills

Leadership

Customer service

Verbal communication

Written communication

Hospitality

Education

ServSafe Manager certification

Tools

Microsoft Word

Microsoft Excel

POS systems

Job description

Are you seeking a better work-life balance? Join an exceptional organization that prioritizes Veterans for an outstanding career! With over 78 years of serving our nation's Veterans, the Veterans Canteen Service (VCS) is currently seeking a dynamic Supervisory Operations Clerk for our Topeka, KS VA Medical Center Canteen. Join our fast-paced environment if you have a passion for our Veterans and their families, along with prior multi-unit experience.

Requirements for Consideration:

• A current, valid REAL ID is required to work at Veterans Canteen Service.
• ServSafe Manager certification is required or must be obtained within 90 days of hireMust have a minimum of one year of direct supervisory experience in food service or retail.
• Strong hands-on leadership skills with a focus on service and hospitality are essential.
• A minimum of 3 years of customer service experience is required.
• Proficiency in Microsoft applications (Word, Excel) and experience with Point-of-Sale systems are required.
• Candidates must also possess exceptional verbal and written communication skills.