Vault Supervisor

Brink’s Inc; Lancaster (Lancaster County); On-site; USD 55,000 - 75,000; Full time

Job summary

Brink’s U.S., a division of Brink’s, Incorporated, is seeking a Vault Supervisor to lead vault operations and ensure security and accuracy of cash and coin processing in an armed environment. You will supervise Vault staff, manage inventory, and enforce strict security procedures at the branch.

The ideal candidate is at least 21, with 3 years in vault or cash operations, and holds a firearms permit or can obtain one; a guard card or equivalent license is preferred. Bachelor’s degree preferred.

Qualifications

• Minimum 3 years in vault/cash/coin operations
• Must be 21 years or older
• Valid firearms permit or ability to obtain one
• Valid guard card or ability to obtain one

Responsibilities

• Provide first line supervision to Vault employees
• Oversee daily vault operations including inventory and branch/vault check in-out
• Coach and develop employees consistently
• Monitor and adjust performance of staff, machines and workflows
• Leverage systems and processes to drive quality and efficiency
• Secure inventories by enforcing security procedures
• Maintain quality customer service and communications with customers
• Ensure compliance with company policies and laws
• Balance transactions daily and respond to inquiries
• Assist management to meet branch goals
• Cross-train and perform other duties as assigned

Skills

Vault operations

Cash handling

Supervisory experience

Process improvement

Budgeting

Leadership

Customer service

Education

Bachelor's Degree

Job description

About Brink's

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

Brink’s U.S., a division of Brink’s, Incorporated, is the premier provider of armored car transportation, currency and coin processing, ATM servicing and other value added services to financial institutions, retailers and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Vault Supervisor.

The Vault Supervisor is responsible for supervising the vault operations including currency and firearms. This position ensures accountability and the security of all liability and prioritizes daily operations workflow. The Vault Supervisor assists the management team in the secure, safe and efficient functioning of the branch.

This position functions in an armed environment. This position requires the enforcement of rules to protect the premises and property of Brink’s and its customers, as well as the safety of persons on the premises of Brink’s and its customers.

Key Responsibilities

• Provide first line supervision to Vault employees
• Oversee daily vault operations including but not limited to inventory management, opening and closing of branch and vault check in/out
• Provide coaching and skill development to employees on a consistent basis
• Monitor and adjust performance of all staff, machines and workflows
• Leverage systems, equipment and process redesign to drive continuous improvement in quality and efficiency
• Secure inventories by executing controls and ensuring strict compliance with security procedures
• Maintain and provide quality customer service and good communications with the customer base
• Ensure activities are performed in compliance with company policies and procedures as well as state and federal laws and regulations
• Maintain accurate records, handle customer inquiries, and balance transactions daily
• Assist Management as need to meet branch goals
• Cross-train and perform other duties as assigned

Minimum Qualifications

• Minimum of 3 years operations experience in a vault, cash or coin processing environment
• Minimum of 21 years of age
• A valid firearms permit or ability to pass applicable firearms licensing
• A valid guard card or ability to obtain a guard card or any other required licenses

Preferred Qualifications

• Supervisory experience in a production environment
• Cash handling experience in the secure logistics or banking industry
• Experience in a coin processing environment
• Knowledge of lean/process improvement methodologies
• Knowledge of budgeting and planning experience
• Bachelor’s Degree

Professional Skills

• Excellent ethics and integrity
• High attention to detail
• Collaborative work style
• Excellent customer service
• Ability to work independently
• Professional, positive demeanor
• Ability to influence and lead

Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.