Vault Platform Pre-Sales Solution Architect

Veeva Systems; Boston (MA); On-site; USD 100,000 - 165,000; Full time

Benefits offered by this job

Medical, dental, vision, and life insurance

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Job summary

A leading industry cloud company is searching for a highly-technical Vault Platform Solution Architect to drive customer success. This role demands expertise in software, AI, and infrastructure, along with a history of establishing partnerships with global organizations. Responsibilities include guiding customers in technical evaluations, deliver impactful presentations, and collaborating across functions. Competitive salary ranging from $100,000 to $165,000, with flexible work options and various benefits offered.

Qualifications

• 5+ years of experience in solution engineering or consulting.
• Proven aptitude across software, AI, and SaaS.
• Knowledge of Integration Patterns such as REST/SOAP APIs.

Responsibilities

• Act as a technical thought partner and advisor for stakeholders.
• Establish and maintain partnerships with technologists.
• Guide customers through technical evaluations.

Skills

Solution Engineering

Technical Consulting

AI Knowledge

Communication Skills

Education

Bachelor's Degree

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We are looking for a highly-technical Vault Platform Solution Architect. This critical role requires deep expertise in software, AI, and infrastructure, paired with a track record of establishing strategic partnerships with technologists at global organizations. As a member of our team, you will be responsible for supporting customer engagements by working with Account Partners, Strategy Leads and Solution Consultants to understand our customers’ technical environment and to clearly articulate the differentiated value of the Vault Platform.

What You’ll Do

• Technical Thought Leadership: Act as a technical thought partner and trusted advisor for all stakeholders, shaping secure, scalable solutions that address enterprise challenges in governance, compliance, and developer productivity.
• Cultivate Strategic Partnerships: Establish and maintain extensive strategic partnerships with technologists at major global and enterprise-level organizations to successfully drive Veeva Vault platform success.
• Architectural Guidance: Guide customers through technical evaluations and architectural decisions, aligning Vault Platform capabilities with their business and technology objectives.
• Compelling Communication: Deliver impactful technical presentations, demos, and proofs of concept to showcase the transformative potential of the Veeva Vault Platform.
• Innovation: Stay at the forefront of Vault Platform innovations, including Veeva AI, bringing technical insight and thought leadership to customer engagements.
• Customer Engagement Support: Support the team in preparing and delivering winning presentations and demonstrations. Analyze and understand customer business and technical requirements.
• Cross-Functional Collaboration: Work with cross-functional teams to ensure customer success and provide feedback from the customer engagements that shapes our product direction.

Requirements

• 5+ years of experience in solution engineering or consulting, technical consulting, post-sales or enterprise technical architecture, preferably on the Veeva Vault platform.
• Proven aptitude across the domains of software, Artificial Intelligence (AI), infrastructure, and Software as a Service(SaaS)
• Knowledge of Integration Patterns: (e.g., REST/SOAP APIs, Middleware).
• Understanding of DevOps/ALM and CI/CD processes.
• Excellent communication and collaboration skills.
• Experience creating architectural diagrams, technical specification documents, and data flow maps.
• A strategic thinker with a customer & team-first mindset and a passion for innovation.
• Excellent presentation and communication skills.
• Driven self-starter; able to work independently.
• Willingness to travel 20-30%.

Nice to Have

• Bachelor’s Degree.
• Pharmaceutical or Biotech Industry Knowledge: Prior experience or strong familiarity with the drug development lifecycle (e.g., Clinical, Regulatory, Quality) and the use of technology within these processes. (While not mandatory, it's highly advantageous given Veeva's core market.)
• Working knowledge of GxP compliance and Validated Systems.
• Veeva or Adjacent Ecosystem Experience: Familiarity with the Veeva Vault Platform or experience with other enterprise SaaS platforms/ecosystems prevalent in the Life Sciences domain.

Perks & Benefits

• Medical, dental, vision, and basic life insurance.
• Flexible PTO and company paid holidays.
• Retirement programs.
• 1% charitable giving program.

Compensation

• Base pay: $100,000 - $165,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].