Variable Case Manager PREVAIL

City of Lakewood; United States; On-site; USD 46,000 - 65,000; Part time

Benefits offered by this job

Benefits package

Pension plan

Paid time off

Flexible spending accounts

Life Insurance

Job summary

The City of Lakewood is seeking a part-time PREVAIL Case Manager to deliver case management services to individuals enrolled in the PREVAIL program, focusing on health, wellbeing, and connection to social services. The role emphasizes collaboration with police and social service partners to reduce recidivism and improve community outcomes.

Qualifications include a Bachelor's degree in a related field and 2+ years of experience with populations facing substance use or housing insecurity; a valid

Qualifications

• Bachelor’s degree in Psychology, Social Work, Human Services, Criminal Justice or related field.
• Two or more years of experience working with diverse populations facing substance use, mental health, and/or housing insecurities.
• Valid Colorado driver’s license with acceptable driving record.

Responsibilities

• Provide case management services to PREVAIL clients and connect them to social services.
• Interact with the LPD Community Action Team during field and office duties.
• Engage in outreach by phone and in person to assess needs and eligibility for services.
• Maintain up-to-date case notes and documentation in required systems.
• Participate in supervision and contribute to team problem‑solving and planning.
• Represent PREVAIL and Lakewood Police Department in community outreach meetings.

Skills

Trauma‑informed care

Motivational Interviewing

De-escalation techniques

Collaboration with law enforcement

Documentation

Education

Bachelor’s degree in Psychology

Bachelor’s degree in Social Work

Bachelor’s degree in Human Services

Bachelor’s degree in Criminal Justice

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Computer-Aided Dispatch/Records Management Systems

Job description

The City of Lakewood is dedicated to upholding City values to include: Performance Excellence, Leadership, Respect and Collaboration. Best fit candidates will demonstrate innovation, customer service, dedication, passion and engagement. All people, citizens and employees, will be treated with respect, relevance, and importance.

HIRING RANGE: $33.46 - $47.01/hour

This position provides case management services to individuals that become clients of the Lakewood Police Department Pre‑Arrest, Evaluation, Intervention, and Linkage program (PREVAIL). PREVAIL is a collaborative program involving local police, prosecutors, public defenders, Lakewood High Schools and social service providers designed to divert individuals engaged in low-level criminal behavior into social services and resources to help support them and provide an alternative to becoming further involved in the criminal justice system. This position focuses on the overall health and wellbeing of juvenile and adults involved in criminal justice due to their unmet needs. The program is voluntary and serves individuals in a noncoercive manner with the goal of improving quality of life, reducing recidivism, and reducing criminal activity in the Lakewood community.

The case manager will interact directly with our LPD Community Action Team comprised of police agents and civilians.

The City of Lakewood is currently recruiting variable employees for this position. A variable employee is an at‑will employee who works in a seasonal or temporary capacity. Their work schedule is based on business need. This position would be a part‑time non benefitted position.

Essential Duties and Responsibilities Incumbent is accountable for all duties of this job and other projects and responsibilities may be added at the City’s discretion. Employees must be able to perform the essential duties of this job with or without reasonable accommodation.

Engages program participants across a variety of settings — including field operations alongside Lakewood Police Department (LPD) agents while wearing protective gear, detention facilities, and social service provider locations — to establish rapport and connect individuals with appropriate services.

Provides direct support and services to clients enrolled in the program. Applies trauma‑informed care principles and Motivational Interviewing techniques to help participants identify personal goals.

Conducts outreach by phone and in person to assess basic needs and eligibility for services. Builds rapport and maintains ongoing professional relationships with individuals requiring support, facilitating connections to long‑term care and community resources.

Participates in regular case supervision and consultation, utilizing a problem‑solving, solution‑focused approach.

Maintains an up‑to‑date and accessible inventory of community resources and provides referrals to community members when appropriate.

Interacts with the public with tact, professionalism, and thoroughness while representing the PREVAIL team and the Lakewood Police Department.

Operates department‑issued computer equipment and remains proficient with relevant software applications, including Microsoft Word, Excel, PowerPoint, Outlook, and Computer‑Aided Dispatch/Records Management Systems.

Participates in community collaboration meetings to address barriers faced by clients and to support LPD’s broader community engagement efforts.

Attends position‑related trainings and contributes to ongoing professional development opportunities for the team.

Reporting Relationships Supervision Received: General direction received from the PREVAIL Program Coordinator and supervision received from the Sergeant assigned to the Community Action Team. Supervision Exercised: None.

Knowledge, Skills and Abilities Demonstrates an ability to work collaboratively within a police department and alongside community‑based professional staff. Ability to multi‑task and effectively prioritize situations as they come up appropriately. Well versed in de‑escalation, mental health first aid and ability to stay regulated during crisis situations and make sound decisions Ability to work independently and in a team environment through a community‑based setting Ability to multi‑task and effectively prioritize situations as they come up Experience working and collaborating with law enforcement officials professionally Experience in case management setting addressing multiple levels of needs for individuals or their families Experience with thorough documentation of case notes Familiarity and comfort working in different out of office settings

Education and Experience (Must represent the minimum required for this position) Education: Bachelor’s degree in Psychology, Social Work, Human Services, Criminal Justice or directly related field Experience: Two (2) or more years of experience working with diverse populations who are experiencing substance use, mental health, and/or housing insecurities preferred. A combination of education and experience may be substituted for position requirements.

Certification/Licenses/Specialized Training Valid Colorado driver’s license and acceptable driving record

Working Conditions and Physical Requirements Must successfully complete and maintain required state or departmental physical standards and certifications.

• Ability to wear and carry ballistic vest, work cell phone, police radio and utilize it to communicate with law enforcement partners during working hours.


• Extended times of standing in uncomfortable environments on‑scene.


• Ability to operate a motor vehicle.

LIGHT WORK: Exerting up to 30 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

Physical Demands Bend or position self to move items from higher place to lower place or vice versa Sit, stand or be stationary Talk, hear, converse, communicate, or exchange information Stoop, kneel, crouch, crawl, climb, balance, turn or twist, all of which may include awkward positions on both even and uneven terrain Use of hands and/or fingers in a repetitive motion to handle, pinch, grasp, move, feel, and inspect, etc. Walk, ascend, descend on both even and uneven terrain Vision to include distance, depth perception, peripheral and color Environmental Conditions may include Office settings Physical Requirements – No Physical Needed Lift, carry, push, pull, move, or positions from all levels up to 30 pounds with or without assistance

The City of Lakewood is a drug‑free workplace that provides employment opportunities in compliance with all pertinent federal, state, and local laws. All Lakewood employees are expected to work and complete all tasks in a safe manner consistent with training, standard operating procedures, City or Department policies, and common sense. Working in a safe manner includes the use of personal protective equipment (PPE) and complying with all City and/or Department safety rules. Horseplay on‑the‑job is strictly forbidden. The failure to work in a safe manner, use PPE, follow standard operating procedure, or comply with a safety rule will result adverse employment consequences ranging from verbal discipline to termination from employment, including any applicable reduction in benefits under the Colorado Workers’ Compensation Act. Employees are also expected to encourage safe work practices by all co‑employees, and to report any unsafe work practices immediately to a supervisor.

The City of Lakewood celebrates diversity, equity and inclusion in all areas of our workforce. Accordingly, the city is committed to creating, nurturing and sustaining a diverse, equitable and inclusive culture, where differences drive innovative solutions to meet the needs of our community and employees.

Pay Range $33.46-$40.23 Background and reference checks will be conducted for all regular and some variable/seasonal positions. Lakewood is full of possibilities for businesses, residents and visitors with innovative approaches, community collaboration, a strong financial foundation and healthy local economy. The city serves as a gateway to outdoor adventures while also providing a 10‑minute commute to the heart of the metropolitan area. Much of Lakewood’s charm derives from neighborhoods as varied as horse properties, live/work units for artists, urban‑style lofts and traditional homes. Lakewood has dedicated one‑quarter of the land in the city to parks and open space, providing for a healthy, active lifestyle. The city also provides a comprehensive array of services, and we are home to global and national companies while also having a robust array of small businesses. We’re an All‑America City connected to the metro area with the latest technology and multiple transportation options.

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page: Access Lakewood

The City of Lakewood offers a robust benefits package. The following applies only to regular full‑time and part‑time positions. Medical Cigna HDHP with Health Reimbursement Account (HRA) or Health Savings Account (HSA) Kaiser Permanente DHMO with Health Reimbursement Account (HRA) or Health Savings Account (HSA) Dental Delta Dental PPO plus Premier Plan Vision Vision Service Plan (VSP) Life Insurance Employees are covered for 1.5 times their annual base salary in life insurance and accidental death and dismemberment, up to a maximum of $500,000 (the minimum benefit is $50,000). The city pays the cost of this coverage.

Pension Our pension fund is a social security replacement, money purchase plan. Mandatory employee contribution is 11% of gross base salary; city contribution is 13% of gross base salary.

Sick Leave Full‑time employees earn 8 hours per month. Part‑time employees earn 6 hours per month.

Vacation Full‑time employees with less than five years of service earn 8 hours per month. Part‑time employees with less than five years of service earn 6 hours per month.

City Holidays Holidays: New Year’s Day, Martin Luther King Day, Presidents’ Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving and Christmas Day.

The Following are Additional Benefits the City Offers:

Flexible Spending Accounts (FSA) Deferred Compensation Voluntary Life Insurance Employee Assistance Program (EAP) Short Term Disability Long Term Disability (LTD) Injury Leave Family and Medical Leave (FMLA) Military Leave Jury Duty Tuition Assistance Credit Union Recreation Facilities Employees are eligible for free general admission into the city’s recreation centers, swimming pools and Bear Creek Lake Park. Wellness Programs Value‑Added Benefits