Vans: Supervisor - Natick Mall

FashionUnited; Natick (MA); On-site; USD 45,000 - 55,000; Full time

Job summary

Vans in Natick, MA is seeking a dedicated Supervisor to support the store leadership team and drive a best-in-class customer experience. You will lead by example, coach associates, and ensure operational excellence across engagement, merchandising, and store standards, collaborating with the Store Manager and Assistant Store Manager to maximize profitability and foster an inclusive team culture.

This fast-paced environment rewards mentoring, attitude, and a passion for delivering exceptional

Qualifications

• Experience in a fast-paced retail environment.
• Ability to coach and develop associates to deliver excellent customer service.
• Strong communication and leadership skills.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations.

Job description

"Off The Wall" since 1966, Vans ® is the original action sports brand. Vans promotes the action sports lifestyle, youth culture and creative self-expression through the support of athletes, musicians and artists and through progressive events and platforms such as the House of Vans

2. Your ROLE with us

Vans is the original brand rooted in the authentic lifestyle of skateboarding. We are driven by our mission to inspire and empower everyone to live “Off The Wall” – embracing the youthful spirit of freedom, non-conformity, and relentless progression. Yesterday’s “Off The Wall” moment is today’s new normal, and at Vans, we believe in constantly outdoing ourselves. Together with our communities across the globe, our vision is to push culture forward because we believe that the pursuit of progression never ends. We are constantly inspired by the future generation of positive catalysts within our community.

So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with a team of people who think and live “Off the Wall ,” Vans just may be the place for you.

A day in the life of a Supervisor at Vans looks a little like this.

As a Supervisor , you play a key role in supporting the store’s leadership team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across customer engagement, merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and contribute to the store’s success. This role is ideal for someone who thrives in a fast-paced retail environment, enjoys mentoring others, and is passionate about delivering exceptional service. Let’s break down that day-in-the-life a bit more.

Deliver a high level of personalized customer engagement through genuine interactions.

Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achievingindividual goals.

Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.

Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.

Supervise daily store operations, including