Vans: Store Manager - The Galleria at Sunset

VF Outdoor; Henderson (NV); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Annual incentive plan

Sales commission potential

Medical plan

Job summary

Vans in Henderson, NV is seeking a Store Manager to lead the store team, drive performance, and deliver an outstanding customer experience. You will champion the Vans brand, mentor staff, and ensure operational excellence across all areas to maximize profitability and customer satisfaction.

The role requires 3-5 years of retail leadership, strong communication, and the ability to coach a diverse team in a fast-paced environment. A competitive compensation package includes incentives and benefits.

Qualifications

• 3-5 years of related professional/retail management experience.
• Undergraduate or graduate degrees valued but not required.
• Excellent leadership and people management skills.
• Strong verbal and written communication skills.
• Ability to thrive in a fast-paced retail environment.

Responsibilities

• Lead store operations and drive business performance.
• Deliver exceptional customer experience and brand standards.
• Manage recruitment, onboarding, and performance evaluations.
• Monitor KPIs and sales goals with store leaders.
• Support marketing events and community engagement.
• Uphold safety and operational procedures.

Skills

Leadership

Customer service

Communication

Coaching

Retail management

Education

Bachelor's degree preferred

Tools

Retail software tools

Job description

Vans is the original brand rooted in the authentic lifestyle of skateboarding. We are driven by our mission to inspire and empower everyone to live "Off The Wall" - embracing the youthful spirit of freedom, non-conformity, and relentless progression. Yesterday's "Off The Wall" moment is today's new normal, and at Vans, we believe in constantly outdoing ourselves. Together with our communities across the globe, our vision is to push culture forward because we believe that the pursuit of progression never ends. We are constantly inspired by the future generation of positive catalysts within our community.

So, before we get to the job details, take a minute to learn a little more about us - our values and our culture. If you can see yourself working side-by-side with a team of people who think and live "Off the Wall," Vans just may be the place for you.

To learn more about our values and our culture, visit Vans Careers or www.vans.com.

Store Manager

What will you do?

A day in the life of a Store Manager at Vans looks a little like this.

As the strategic leader of the store, the Store Manager drives business performance, delivers exceptional customer experience, and cultivates a high-performing, inclusive team culture. This role champions brand values and ensures operational excellence across all areas, directly impacting profitability, team development, and customer satisfaction. Ideal for a dynamic, people-focused leader who thrives in a fast-paced retail environment and is passionate about building strong teams and memorable customer interactions. Let's break down that day-in-the-life a bit more.

• Model exceptional customer service and selling behaviors drive a consumer-centric mindset and elevate the in-store experience.
• Partner with store leaders and associates to achieve and exceed sales goals, monitoring progress against key performance indicators.
• Model brand-specific service standards and selling behaviors to foster authentic customer engagement.
• Utilize independent judgment and discretion to lead all aspects of people management, including providing input and making decisions related to recruitment, hiring, onboarding, performance evaluations, promotions, and terminations.
• Monitor and shape store culture to ensure alignment with company values and a positive team environment.
• Provide coaching, feedback, and training in customer service, product knowledge, brand identity, and operational excellence.
• Assess customer interactions and overall in-store experience; resolve escalated customer concerns with professionalism and sound judgment.
• Manage store operations including scheduling, expense control, loss prevention, audits, and reporting.
• Ensure visual merchandising standards are met and inventory is maintained through proper shipping and receiving procedures.
• Support store marketing events and community engagement initiatives to drive traffic and brand awareness.
• Promote a culture of accountability, creativity, and continuous learning by sharing best practices and encouraging collaboration.
• Uphold company policies, safety standards, and operational procedures.
• Demonstrate inclusive practices that honor diverse backgrounds, skill sets, and lived experiences, consistently reflecting VF Values and brand identity.

What do you need to succeed?

We all bring unique skills to work each day. For this role, there are foundational skills needed to succeed, 3-5 years of related professional/retail management experience. Undergraduate or graduate degrees are valued but not required - your professional achievements and leadership impact matter most.

The foundation skills you will need in this position are:

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Now WE have a question for YOU.

Are you in?

Hiring Range : $30.66 - $45.99 USD per hour

Incentive Potential : This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.

Benefits at VF Corporation : You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join