Value Acceleration Engineer

Own Company; Palo Alto (CA); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Time off programs

Medical

Dental

Vision

Mental health support

Paid parental leave

Life and disability insurance

401(k)

Employee stock purchasing program

Job summary

Salesforce is seeking an early-career Value Acceleration Engineer to join our Field Residency program in the United States. You will work directly with strategic customers to design and deploy 1–2 critical automations in a 90-day window.

After the residency, you rotate back into core product engineering, bringing frontline deployment insights to help scale our AI-powered supply chain platform and accelerate time-to-value for enterprise customers.

Qualifications

• Bachelor's degree in Computer Science or related field, GPA 3.5+ preferred.
• Early-career engineers (0–3 years) encouraged to apply.
• Ability to learn both technical systems and business processes.

Responsibilities

• Design and build Day 1 agentic workflows and blueprints with strategic customers.
• Lead 90-day Value Acceleration programs and get 1–2 use cases live in production.
• Troubleshoot bugs, unblock implementation hurdles, and resolve usability or security asks.
• Facilitate sessions with customers and deployment strategists, aligning business needs with technical feasibility.
• Enable partners to take over ongoing build work after engagement.

Skills

Go

Python

JavaScript

Customer-facing experience

Education

Bachelor's degree in Computer Science or related field

Tools

Salesforce platform

Job description

Description

Overview of the Role

Global supply chains still rely on slow, manual processes - email, spreadsheets, and fragmented data. The economy moves fast but supply chains don’t, creating an inefficiency that affects the $13T of goods shipped annually and is one of the largest untapped opportunities in modern enterprise.

Agentforce for Supply Chain is reimagining the supply chain with an AI-powered platform for designing, automating, and running end-to-end business processes. Customers are clamoring for more, rapidly expanding their use cases as we enter an exhilarating growth phase.

We are looking for an early-career, highly driven Value Acceleration Engineer to join us for a unique, high-impact "tour of duty." In this forward-deployed role, you will be on the front lines of our post-sales engine, embedding directly with our enterprise customers and Customer Success teams to bring AI concepts to life and compress their time-to-value. You will be the technical muscle that unblocks implementations, designs agentic workflows, and helps gets 1-2 critical business processes live in production during an intensive 90-day window.

This role is designed as a rotational "Field Residency." After spending your first 6-12 months mastering production edge cases, developing deep customer empathy, and learning the real-world complexities our customers face, you will rotate back into a core AFO product and engineering pod. You will bring those invaluable frontline insights with you to help us build the paved pathways of our future platform.

Responsibilities

Day-to-Day & Project Execution

• Work hands-on with strategic customers to design and build "Day 1" agentic workflows and blueprints.
• Participate in 90-day Value Acceleration programs, acting as the technical builder to get 1-2 primary use cases live in production.
• Quickly troubleshoot bugs, unblock implementation hurdles, and solve usability or security asks to drastically reduce Time-to-First-Value (TTFV).
• Facilitate working sessions with customers and deployment strategists, bridging the gap between business needs and technical feasibility.
• Enable and support implementation partners to take over ongoing build work post-engagement.

Long-Term Goals & Strategic Impact

• Document design decisions and build patterns from your bespoke customer engagements to feed our use case library and core product roadmap.
• Serve as the feedback loop between the customer edge and mainline engineering, translating real-world friction into scalable product features.
• Successfully graduate from your forward-deployed rotation, transitioning your hands‑on deployment expertise into a permanent builder role within the core product pods.

Experience Gained & Impact Made

• Experience Gained: You will receive a masterclass in real-world software deployment. Through our Value Acceleration Residency curriculum, you will move rapidly from shadowing senior team members to independently owning end-to-end customer projects. You will learn how large enterprise supply chains operate on the ground, master customer empathy, and build a unique techno‑functional skillset.
• Impact Made: Your work will directly accelerate time-to-value for our most strategic accounts, clearing onboarding blockers, and setting the stage for massive account expansion. You will be the critical link that turns a signed deal into a highly successful, live deployment.

Required Qualifications

• B.S. in Computer Science or related field, with 3.5+ GPA (M.S. is a plus). Early-career engineers (0-3 years of experience) are highly encouraged to apply.
• A builder's spirit (you've built something on the side just for the fun of it, stay on top of tech developments, etc.).
• High empathy and exceptional written and verbal communication skills; you must be comfortable presenting to external customers and navigating complex enterprise environments.
• A strong desire to learn both technical systems and business processes.
• Ability to thrive in a fast‑paced, ambiguous startup environment where quick problem‑solving is required to unblock implementations.
• Enthusiasm for a rotational model: excited to spend the first phase of your career at the company deployed in the field before transitioning into core product engineering.

Preferred Qualifications

• Experience with modern programming languages (e.g., Go, Python, JavaScript) and a proven ability to pick up new technologies quickly.
• Previous experience, projects, or internships in customer‑facing technical roles (e.g., Sales Engineering, Tech Consulting, Implementation).
• Hands‑on experience with the Salesforce platform or building agentic workflows/blueprints.
• Exposure to the supply chain, logistics, or manufacturing industry.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including:

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• and an employee stock purchasing program

More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.