Valet Porter-UofM Hospital ($17.00, M-F, Morning shift, Full-time)

Schell Games LLC; Ann Arbor (MI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical/Dental/Optical insurance

Paid time off after 60 days

Job summary

Encore Service Group is hiring Exceptional Porter Team Members for the UofM Hospital in Ann Arbor. This full-time role offers Monday-Friday morning shifts, $17.00 per hour, and weekend off.

Candidates must be 18+, have a valid driver's license with a clean driving record, and pass a background check and drug screen. Insurance and PTO accrue after 60 days of full-time employment.

Qualifications

• Must be 18+ years old.
• Must have a valid driver's license and a clean driving record.
• Able to pass a background check and drug screen.
• Physically active position: able to walk, run and stand for shifts in all weather.
• Reliable transportation required.
• Provide flu vaccination proof (2025) before first shift.

Responsibilities

• Greet patients, guests, and hospital staff courteously by name when possible.
• Park and retrieve cars safely from garage/lanes to off-site locations.
• Maintain a neat, professional appearance and wear ID badge at all times.
• Respond promptly to service requests and ensure timely patient service.

Skills

Customer service

Reliability

Communication

Physical stamina

Punctuality

Tools

Background check

Drug screening

Job description

Encore Service Group was founded on the belief that healthcare and hospitality should go hand-in-hand, and it is our mission to make a lasting positive impression on every person we encounter. Encore service Group is 100% healthcare focused currently serving Michigan and Ohio. We provide non-emergency medical transportation, shuttle services, valet parking, service excellence consulting and coaching, parking/garage management and welcome desk/concierge services.

Exceptional Porter Team Members Needed

Full time (5 shifts a week), Monday-Friday, Morning shifts needed, $17.00 an hour (allowed to accept tips). OFF EVERY WEEKEND.

MUST BE 18+ YEARS OLD.

*Encore Service Group does offer Medical/Dental/Optical insurance and accruing PTO (paid time off) after 60 days of full-time employment

We are looking for detail oriented, energetic and compassionate team members for our valet team at UofM Hospital in Ann Arbor. These individuals should be dependable, open to feedback and have a positive mindset along with great communication skills. Background in hospitality preferred but not required.

Job Requirements:

• Must be responsible, reliable and punctual.
• Must be 18+ years old
• Must have a valid driver's license, a clean driving record and be able to pass a background check and drug screen.
• The ability to walk, run and stand throughout the shift is also essential to this position, we must emphasize this is a physically active position, in ALL types of weather.
• Applicants must also have reliable transportation.
• Must submit proof/exemption of flu vaccination (2025) before first scheduled shift.

Job Duties include but not limited to:

• Report to work on time for all scheduled shifts ready to work
• Greet all patients, guests and hospital staff in a friendly and courteous manner and address them by name whenever possible
• Adhere to Encore Service Group uniform policy and maintain a well kempt and professional appearance
• Team-Member is expected to wear his/her badge at all times.
• Park and retrieve guest’s cars in a safe and courteous manner from garage/lane to off-site garage/parking lot (shuttle will transport you back and forth on campus and off when not parking or pulling vehicle)
• Ensure customers are receiving timely service
• Wash the windshield on each car we park
• Maintain a polite and professional demeanor at all times, regardless of the situation
• Open doors and provide any assistance needed
• Actively seek opportunities to exceed expectations

*Candidates for this position must be 18 years old for insurance purposes.

We look forward to hearing from you!