Valet Driver: Daily Cash Tips & Guest Concierge

townepark; Mayfield Heights (OH); On-site; USD 42,981,000 - 48,712,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality and handle parking and retrieval of guest vehicles with care. You will assist guests with luggage and bell services as needed, while maintaining friendly, efficient service at all times.

Responsibilities include answering questions, providing area information, and ensuring accurate ticketing and key handling. The role offers weekend/weekday flexibility and benefits for eligible positions.

Qualifications

• Must read and write standard English.
• Ability to greet guests and communicate effectively.
• Basic arithmetic and money handling understanding.
• Ability to follow directions and work with guests and team.

Responsibilities

• Provide exceptional hospitality and guest services.
• Park and retrieve guest vehicles safely and promptly.
• Assist guests with luggage and bell services where applicable.
• Provide directions, taxis, reservations, and local information.
• Explain parking rates and retrieval procedures to guests.
• Accurately handle ticketing and vehicle key management.

Skills

English literacy

Guest interaction

Time management

Mathematical basic skills

Vehicle handling awareness

Education

High school diploma or GED

Job description

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality and handle parking and retrieval of guest vehicles with care. You will assist guests with luggage and bell services as needed, while maintaining friendly, efficient service at all times.

Responsibilities include answering questions, providing area information, and ensuring accurate ticketing and key handling. The role offers weekend/weekday flexibility and benefits for eligible positions.