Valet Captain - Elite Guest Experience Driver

SP+; Detroit (MI); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSAs

Disability insurance

Life insurance

401k

Paid time off

Job summary

SP+, a Metropolis Company, is seeking a Valet Captain for Detroit hospitality. Earn $18 to $19 per hour plus tips, with eligibility for benefits and a supportive team focused on reliable, safe, and courteous guest service.

You will interact with customers daily, drive defensively, and maintain a professional appearance and attitude. Responsibilities include inspecting vehicles, explaining rates, adhering to traffic laws, and reporting incidents.

Qualifications

• A valid state driver's license, current address, and acceptable driving record.
• Ability to safely drive a vehicle with a manual transmission is a plus.
• Availability to work special shifts if needed (2nd, 3rd shift and/or weekends).
• Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired).
• The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
• The ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos.
• The ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.

Responsibilities

• Deliver on our Promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently, finding new ways to solve problems that may arise, and communicating proactively with clients.
• Inspect every vehicle before safely parking it, noting all findings.
• Explain valet rates to customers.
• Observe traffic laws and safe driving practices.
• Report all accidents, safety hazards, unusual occurrences, and policy violations to management.
• Know the area's major streets, landmarks, and freeways to ensure customers have a seamless transportation experience.
• Come to work in your clean uniform every scheduled shift, on time, and ready to work.
• Remain in complete uniform for the entirety of your shift.
• Assist management with additional duties as assigned.

Skills

Driver's license

Manual transmission

Shift flexibility

Work eligibility

Tools

POS system

Cash handling

Job description

SP+, a Metropolis Company, is seeking a Valet Captain for Detroit hospitality. Earn $18 to $19 per hour plus tips, with eligibility for benefits and a supportive team focused on reliable, safe, and courteous guest service.

You will interact with customers daily, drive defensively, and maintain a professional appearance and attitude. Responsibilities include inspecting vehicles, explaining rates, adhering to traffic laws, and reporting incidents.