Valet Attendant — Welcome Guests, Park Cars, Elevate Stays

Embassy Suites Asheville Downtown; Asheville (NC); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical and dental benefits starting 1

Paid time off

Performance incentives

Discounted room rates

Growth opportunities

Job summary

Embassy Suites Asheville Downtown is seeking a friendly Valet Attendant to greet guests, assist with parking, and provide local recommendations. You’ll be the face of the hotel on the front drive, helping guests feel welcomed from arrival.

This role emphasizes safety, quick service, and teamwork. We offer immediate benefits for full-time staff, PTO, incentive pay, and generous room-rate discounts to explore brand hotels.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with clean driving record.
• Previous valet or customer service experience preferred but not required.
• Ability to work efficiently in a fast-paced environment.
• Physical stamina to stand, walk, run and lift for extended periods.
• Excellent customer service and communication skills.
• Ability to work outdoors in various weather conditions.

Responsibilities

• Greet guests warmly and assist with parking and retrieving vehicles.
• Safely park guests' vehicles in designated areas, ensuring security and proper positioning.
• Retrieve guests' vehicles promptly upon request, ensuring minimal wait times.
• Maintain accurate records of parked vehicles, including ticketing and documenting any damages or special instructions.
• Provide information about hotel amenities, local attractions, and transportation options to guests.
• Maintain cleanliness and organization in the valet parking area.
• Assist with luggage loading/unloading as needed.
• Follow safety protocols, traffic laws, and hotel procedures when handling vehicles.
• Handle guest inquiries and requests in a professional and courteous manner.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Embassy Suites Asheville Downtown is seeking a friendly Valet Attendant to greet guests, assist with parking, and provide local recommendations. You’ll be the face of the hotel on the front drive, helping guests feel welcomed from arrival.

This role emphasizes safety, quick service, and teamwork. We offer immediate benefits for full-time staff, PTO, incentive pay, and generous room-rate discounts to explore brand hotels.