Valet Attendant - SEDONA AZ

Parking Management Company; Sedona (AZ); On-site; USD 17,908 - 27,552; Full time

Benefits offered by this job

Health benefits (medical, vision, dental)

401(k)

Paid time off

Tuition assistance

Bonus opportunities

Internal leadership development program

Job summary

Parking Management Company is seeking a Hospitality Valet Attendant to provide exceptional service in luxury hotels and events in Sedona, Arizona. The role requires a commitment to professionalism, safety, and customer satisfaction, ensuring a positive guest experience during vehicle retrieval and parking.

The ideal candidate has a high school diploma, customer service skills, and must possess a valid driver’s license. Employees enjoy health benefits, paid time off, and the potential for excellent earnings through tips.

Qualifications

• High school diploma or GED required.
• Customer service experience preferable.
• Valid driver’s license and reliable transportation needed.

Responsibilities

• Park and retrieve guest vehicles while ensuring safety.
• Conduct vehicle damage inspections and document findings.
• Provide exceptional guest service and maintain a professional demeanor.
• Follow all company policies and ensure high-quality service.

Skills

Customer service

Communication

Dependability

Safety procedures

Education

High school diploma or GED

Job description

Job Title: Hospitality Valet Attendant – Luxury Hotels, Resorts & Events

Department: Valet Parking Operations

Reports directly to: Guest Service Coordinator

Schedule: Full Time / Part-Time

Status: Non-Exempt

Compensation: Valets can average $13.00 - $20.00+ per hour (after tips and base pay combined). Rates vary by market; tips based on service performance and customer interactions.

Position Summary

As a Valet Attendant, you are more than just someone who parks cars – you are the first impression and the final goodbye. You create a welcoming, professional experience for every guest from the moment they arrive until they depart. You safely and efficiently park and retrieve vehicles while delivering exceptional customer service with energy, confidence, and attention to detail. Your ability to move quickly, communicate clearly, and maintain a polished presence directly shapes the guest experience.

Primary Objective

The primary objective of the Valet Attendant is to provide courteous, efficient, and safe valet services while ensuring the security of all vehicles. This includes warmly greeting guests, assisting with vehicle drop‑off and retrieval, managing traffic flow, and addressing guest inquiries professionally. Valet Attendants are expected to follow all company policies, operate vehicles with care, and contribute to a seamless, high‑quality guest experience.

Duties and Responsibilities

• Vehicle Inspections: Conduct vehicle damage inspections and document parking locations on claim tickets.
• Safety: Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures and maintaining personal and vehicle security.
• Compliance: Maintain adherence to attendance and timekeeping policies, including clocking in/out for shifts and breaks and accurately reporting tips.
• Housekeeping: Keep valet areas clean, organized, and presentable at all times.
• Customer Service and Teamwork: Handle challenging situations with professionalism, resolve problems promptly, and maintain high-quality service while fostering a positive team environment.
• Attendance and Professionalism: Maintain regular attendance, adhere to company policies, and uphold PMC standards. Arrive on time, in full uniform, and groomed before clocking in.
• Additional Responsibilities: Perform other tasks as needed to support the company’s operational goals, attend required staff meetings, and complete all assigned training modules on time.

Knowledge, Skills, and Abilities

Competency / Qualifications

• Education / Experience: High school diploma or GED; customer service experience preferred; a willing, helpful demeanor is mandatory.
• Certificates and Licenses: Valid driver’s license and reliable transportation required. Must maintain an acceptable motor vehicle record with no more than three moving violations in a three‑year period and pass a clean background check.
• Hospitality, Customer Service and Communication: Provide exceptional guest service through professional communication, active listening, and personalized assistance.
• Organizational Support and Adaptability: Follow company policies and procedures, adapt to changing work environments, and manage competing demands effectively.
• Dependability and Safety: Demonstrate dependability through adherence to instructions, maintenance of work schedules, and timely task completion. Follow safety procedures and report unsafe conditions.
• Physical Demands and Work Environment: Stamina to stand, walk, and lift up to 50 lbs. for extended periods in varied weather. Work may involve indoor and outdoor environments, often with moving vehicles and exposure to the elements.

Cell Phone Use

Employee may be required to use personal cell phones for work‑related communication, coordination with team members, and accessing work applications. Reimbursement follows company policy.

Pay Transparency

PMC is committed to pay transparency and equity among all employees. PMC complies with Equal Employment Opportunity laws and federal, state, and local laws on compensation, pay transparency, and pay equity.

Additional Compensation and Benefits

• Health Benefits – Medical, vision and dental insurance (upon eligibility)
• 401(k) (upon eligibility)
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Paid time off
• Paid training
• Tuition assistance through Bellevue University – Up to $5,250 per year
• Nationwide discounts through Perks at Work
• Military friendly employer

Equal Employment Opportunity (EEO) Statement

Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

ADA and EEO Compliance

Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity.

Employee Leave

PMC is compliant with all state‑specific required and FMLA paid leave requirements, such as sick leave and state paid family leave.

Fair Labor Standards Act (FLSA)

This position is classified as non‑exempt under the Fair Labor Standards Act, making employees eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one‑half times their regular hourly rate. All hourly rates will meet or exceed the minimum wage requirements for the specific work location.