Valet Attendant-(North Shore University Hospital)

Towne Park LLC; Manhasset (NY); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Résumé du poste

Towne Park LLC is hiring a Guest Service Associate to deliver exceptional hospitality services at our location in Manhasset, NY. You will assist with parking and retrieving guest vehicles, help guests with luggage, and ensure a smooth arrival and departure experience.

The role requires a friendly, professional demeanor, the ability to greet guests by name, and to guide them in using Towne Park services. Part-time and full-time shifts are available with benefits for eligible employees.

Responsabilités

• Maintains a pleasant, friendly and professional demeanor with all guests, co-workers and clients, greeting guests and using their last names.
• Welcomes guests, uses proper Towne Park phone etiquette, and posts up in designated areas when not on tasks.
• Parks and retrieves vehicles safely and slowly; assists guests with bell services and luggage storage as needed; opens vehicle and hotel doors.
• Assists guests with directions, taxis, reservations and inquiries; informs about outlets, meeting rooms and facility amenities; delivers messages and guest items.
• Explains parking rates and retrieval procedures to guests; issues and collects claim checks and tracks ticket information in the valet system.
• Calculates and collects revenue for vehicles when needed and ensures accurate key tag and folio documentation.
• Performs other duties as assigned to support all guest services tasks.

Description du poste

About Towne Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne’s 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities. For more information, visit www.towne.com and follow us on LinkedIn. Click here for important notices that may be applicable to you. For more information about our privacy policy, please click here.

Job Details Compensation:

Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The hourly base pay is $17 per hour plus tips

Work Schedule:

The work schedule for this position is 7:00 AM - 3:00 PM and/or 9:00 AM - 5:00 PM (part time and Full time available) Must be available to work every other weekend Must be available to work holidays

Benefits:

• Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
• Employees are also able to enroll in the company’s 401k retirement savings plan.
• Eligibility requirements depend on your job classification, length of employment and number of hours worked.
• Benefits are subject to change and may be subject to a specific plan or program terms.
• Seasonal and temporary roles are not eligible for benefits outlined above.

SUMMARY

The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.

ESSENTIAL FUNCTIONS

• - 25% Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions.
• - 25% Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks.
• - 10% Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests.
• - 20% Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location.
• - 10% Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system.
• - 10% Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed.
• - 35% The total amount of time for all functions of the job - 100% QUALIFICATIONS

QUALIFICATIONS

• Education