Valet Attendant - MGM National Harbor

MGM Resorts International; Harbor (OR); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Wellness incentive programs

Hotel/food/entertainment discounts

Healthcare, financial, and time off

Free meals in employee dining room

Free parking on/off shift

Professional development and volunteer

Job summary

MGM Resorts International, National Harbor location, is seeking a friendly Valet Attendant to greet guests, park and retrieve their vehicles, and provide exceptional service as the first face guests see.

The position offers $13.16 per hour plus tips, with benefits including meals, free parking, and growth opportunities. Candidates should be 18+, able to work varied shifts, and comfortable operating automatic and manual transmissions.

Qualifications

• Must be at least 18 years old.
• Prior valet attendant experience preferred.
• Able to operate automatic and manual transmission vehicles.
• Able to work varied shifts, including weekends and holidays.

Responsibilities

• Greet guests warmly at the Valet Entrance and provide courteous, efficient service.
• Park and retrieve a variety of vehicles for guests.
• Assist guests with special needs and aid as required.
• Report issues to security or supervisor to avoid delays at the valet entrance.
• Manage vehicle flow to prevent traffic congestion.
• Answer questions about hotel, restaurants, events and attractions.
• Resolve guest problems within authority or refer to supervisor.
• Report suspected thefts or missing items to the supervisor or security.
• Assist bell staff with luggage as needed.

Skills

Customer service

Team player

Flexible

Shift work

Job description

National Harbor, Maryland

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Valet Attendant, you’ll be the first smiling face our guests see as they arrive, setting the tone for an unforgettable experience. Your key responsibilities will include greeting guests with enthusiasm, parking and retrieving a variety of vehicles, and ensuring everyone starts their visit with exceptional service. If you love the thrill of a fast-paced environment, enjoy meeting new people, and have a knack for excellent customer service, this is the perfect opportunity for you! Join us and help make every guest feel like a VIP as they roll into their adventure!

THE STARTING RATE:

• $13.16 per hour plus tips

THE DAY-TO-DAY:

• Warmly greet all arriving guests at the Valet Entrance while providing courteous, efficient, and enthusiastic valet parking services
• Collect a vehicle claim check and retrieve the guest’s vehicle for their departure
• Accommodate guests requiring special assistance and aid
• Report issues and/or potential problems to security or immediate supervisor to avoid traffic congestion and delays at the valet entrance
• Assist in regulating the movement and flow of vehicles to avoid traffic congestion
• Answer guest questions about hotel registration, restaurants, events, activities, and attractions
• Resolve guest problems within the scope of authority, otherwise refer to the supervisor on duty
• Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation
• Assist bell persons with the movement of luggage as necessary

THE IDEAL CANDIDATE:

• Must be at least 18 years of age
• Prior valet attendant experience preferred
• Able to operate automatic and manual (stick shift) transmission vehicles preferred
• Able to work varied shifts, to include weekends and holidays

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Healthcare, financial, and time off benefits (for eligible employees)
• Free meals in our employee dining room
• Free parking on and off shift
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Pay Rate:

The rate for this role is:

$13.16

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Paywill not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.