Valet Attendant — Guest Service & Parking Expert

Hilton Woodland Hills / Los Angeles; Los Angeles (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Hilton Woodland Hills / Los Angeles is seeking a friendly valet attendant to greet guests, assist with luggage, and park and retrieve vehicles in a fast-paced hotel environment. The role requires physical stamina to stand, lift, and move items throughout shifts while maintaining a courteous demeanor.

You will respond to guest inquiries, manage valet tickets, and ensure accurate information is provided about hotel services.

Qualifications

• Strong customer service and communication skills.
• Ability to greet guests warmly and assist with luggage.
• Physical stamina to stand, lift, and move luggage throughout shifts.

Responsibilities

• Greet customers immediately with a friendly welcome.
• Retrieve guest items from cars and transport luggage via bell cart.
• Read and match valet tickets and issue claims.
• Organize and store luggage in designated areas.
• Drive, park, and return guest vehicles, including manual shifts.
• Answer guest inquiries with a positive, clear speaking voice.
• Answer the Valet phone and provide information as needed.

Skills

Customer service

Guest interaction

Stamina

Communication

Education

High school diploma or better

Job description

Hilton Woodland Hills / Los Angeles is seeking a friendly valet attendant to greet guests, assist with luggage, and park and retrieve vehicles in a fast-paced hotel environment. The role requires physical stamina to stand, lift, and move items throughout shifts while maintaining a courteous demeanor.

You will respond to guest inquiries, manage valet tickets, and ensure accurate information is provided about hotel services.