Valet Attendant/Bell Person

The Post Oak; Nevada (IA); Hybrid; USD 14,000 - 19,000; Full time

Benefits offered by this job

Paid Time Off

401K

Opportunities for advancement

Employee discounts on dining, retail,.

Community volunteer opportunities

Job summary

The Post Oak is seeking a friendly Valet Attendant/Bell Person to warmly greet guests and assist with luggage, ensuring prompt and courteous service throughout their stay.

Responsibilities include transporting luggage, sharing information about amenities, coordinating with staff, and maintaining safety standards. A professional appearance and English fluency are required; age 21+ is expected.

Qualifications

• Excellent written and verbal communication with guests and staff.
• Must be able to speak English clearly and professionally.
• Professional appearance and demeanor at all times.
• Ability to work in a fast-paced hospitality environment.
• Knowledge of local area and attractions is a plus.
• Minimum age requirement is 21.

Responsibilities

• Greet guests upon arrival and departure in a professional manner and assist with luggage.
• Provide information about hotel amenities, services, and promotions.
• Safely transport guests’ luggage to and from rooms while ensuring security of belongings.
• Communicate effectively with hotel staff to coordinate guest services.
• Anticipate and respond to guests’ needs to ensure a positive stay.
• Adhere to all security and safety regulations.

Skills

Interpersonal skills

Speak English

Professional appearance

Fast-paced environment

Local area knowledge

Minimum age 21

Luggage handling

Job description

Overview

As a Valet Attendant/Bell Person, you will play a crucial role in creating a positive first impression for our guests by providing exceptional service and assistance with their luggage. If you have excellent interpersonal skills, a passion for hospitality, and a friendly attitude, we invite you to apply for this exciting opportunity. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

Responsibilities

• Greet guests upon arrival and departure in a professional and friendly manner; assist guests with luggage ensuring prompt and efficient service.
• Provide information about Hotel and Casino amenities, services, and promotions.
• Safely transport guests’ luggage to and from their rooms while maintaining the security and confidentiality of the belongings.
• Communicate effectively with other Hotel and Casino staff to coordinate guest services.
• Anticipate and respond to guests’ needs promptly to ensure an enjoyable experience during their stay.
• Adhere to all security and safety regulations.

Qualifications

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Effective written and verbal communication skills are essential as majority of work time is spent interacting with hotel guests and staff.
• Must be able to speak English.
• Professional appearance and demeanor.
• Ability to work in a fast-paced environment.
• Knowledge of the local area and attractions is a plus.
• Minimum age requirement is 21.

EDUCATION and/or EXPERIENCE

Previous experience as a Bell Person or in a similar customer service role is preferred

MATHEMATICAL SKILLS

Basic math skills.

Language Skills

Must be able to speak and understand English.

PHYSICAL DEMANDS

• Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds.
• Constantly walking up to distances of 500 ft. during shift.
• Frequently stooping, reaching.

WORK ENVIRONMENT

• Work performed indoors in a climate-controlled environment. There are occasional hot and cold temperature changes.
• While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment.
• Work with others in close spaces.
• Moderate to high noise levels.
• Walk/stand on tile/mats/carpet/cement.

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Pay Range

USD $12.00 - USD $12.00 /Hr.

Tipped Position

This position earns tips

Benefits

What we offer you:

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities

Disclaimer

The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

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