Vacation Planning Consultant – Remote

Sunkissed Getaways; Austin (TX); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Remote working flexibility

Training and educational resources

Guidance throughout the learning path

Opportunities for professional growth

Supportive professional environment

Exposure to vacation planning tools

Job summary

Sunkissed Getaways is seeking Vacation Planning Consultants to help clients explore getaway options, compare accommodations, and tailor itineraries to individual preferences and budgets. You will research destinations, present options, and organize reservation details with a client-centered approach.

This remote role offers training, ongoing educational resources, and opportunities to develop communication, planning, and client-relations skills in a supportive environment.

Qualifications

• Motivated, organized, customer-focused individuals welcome.
• No prior industry experience required.
• Willing to learn and participate in training and development.
• Strong communication and research skills.

Responsibilities

• Understand clients' vacation preferences, budgets, and expectations.
• Research destinations, accommodations, resorts, cruises, and vacation packages.
• Present suitable options based on client needs.
• Assist clients in comparing accommodation types, amenities, activities, and experiences.
• Provide information about destinations, seasonal considerations, and planning requirements.
• Help organize itineraries and coordinate reservation details.
• Maintain client records and follow up on inquiries.
• Support marketing and business development efforts.

Skills

Written communication

Verbal communication

Customer service

Organizational skills

Time management

Attention to detail

Willingness to learn

Independent work

Hospitality interest

Tools

Reservation systems

Online platforms

Job description

Do you enjoy helping people plan memorable getaways, discovering exciting destinations, and creating personalized experiences?

We are looking for motivated, organized, and customer-focused individuals to join us as Vacation Planning Consultants. In this role, you will help clients explore vacation options, compare accommodations, discover activities, and organize experiences that match their preferences, interests, and budgets.

This opportunity is ideal for individuals who enjoy working with people, communicating effectively, researching options, and helping others turn their vacation ideas into well-organized plans.

No previous industry experience is required. Training, guidance, and ongoing educational resources are available to help you develop the knowledge and skills needed to get started.

Key Responsibilities

Vacation Planning & Client Assistance

• Communicate with clients to understand their vacation preferences, budgets, and expectations.
• Research destinations, accommodations, resorts, cruises, and vacation packages.
• Present suitable options based on clients' individual needs.
• Assist clients in comparing accommodation types, amenities, activities, and available experiences.
• Provide information about destinations, seasonal considerations, and planning requirements.
• Help organize itineraries and coordinate reservation details.
• Keep clients informed of important updates related to their arrangements.

Client Relationship Management

• Establish and maintain positive relationships with prospective and returning clients.
• Respond to inquiries professionally and provide helpful information.
• Follow up with clients to understand their needs and answer outstanding questions.
• Maintain organized records of client preferences and requests.
• Provide attentive service to encourage long-term relationships and repeat business.

Marketing & Business Development

• Share information about available services through appropriate digital platforms.
• Assist with creating engaging promotional content and informative posts.
• Develop strategies to connect with individuals interested in vacation planning.
• Build professional relationships through networking and referrals.
• Identify opportunities to expand awareness of available services.
• Maintain consistent communication with prospective clients.

Organization & Professional Development

• Maintain accurate records of client requests and reservation details.
• Manage multiple inquiries while maintaining attention to detail.
• Participate in available training and professional development sessions.
• Learn to use relevant online platforms and reservation systems.
• Stay informed about destinations, accommodations, and vacation experiences.
• Apply feedback to improve service quality and client satisfaction.

Qualifications & Skills

We welcome individuals who are eager to learn and committed to providing excellent service.

Ideal candidates should demonstrate

• Strong written and verbal communication skills.
• Excellent customer service and interpersonal abilities.
• Good organizational and time-management skills.
• Attention to detail and a willingness to learn new systems.
• Basic computer skills and familiarity with email and digital platforms.
• Ability to work independently and manage priorities.
• Interest in hospitality, vacation planning, customer experience, or sales.
• Professionalism, reliability, and a positive attitude.

Previous experience in customer service, hospitality, sales, administration, or a related field is beneficial but not required.

What We Offer

• Remote working flexibility.
• Training and educational resources.
• Guidance throughout the learning process.
• Opportunities to develop communication, planning, and client relationship skills.
• A supportive professional environment.
• Opportunities for personal and professional growth.
• Exposure to vacation planning tools, accommodations, and destination experiences.

Who Should Apply?

This opportunity may be a good fit for individuals who enjoy helping others, researching options, organizing details, and creating positive customer experiences.

We welcome applicants who are proactive, open to learning, comfortable communicating with people, and interested in developing their skills in a flexible working environment.