Vacation Planner - Remote

DMR Travel; Hackensack (NJ); Remote; Full time

Benefits offered by this job

Flexible scheduling

Initial training and ongoing support

Opportunity for increased responsibilities

Job summary

A travel services company is seeking a Remote Vacation Planner to assist clients with researching and organizing their travel plans. The ideal candidate will communicate effectively with clients and travel suppliers, maintain booking documentation, and provide exceptional customer support in a fully remote work environment. Prior experience in travel is not required as training will be provided. Flexible scheduling allows candidates to work independently while following established company guidelines.

Qualifications

• Excellent attention to detail and organizational skills.
• Ability to work independently in a remote setting.
• Basic computer skills and reliable internet access.
• Minimum age of 18.

Responsibilities

• Assist with planning and coordinating travel arrangements.
• Provide destination information and itinerary support.
• Communicate with travel suppliers to confirm reservations.
• Respond to client inquiries via email, phone, and online platforms.
• Maintain accurate client records and booking documentation.

Skills

Strong written and verbal communication skills

Attention to detail

Organizational skills

Ability to work independently

Basic computer skills

Reliable internet access

Job description

DMR Travel is a travel services company that provides trip planning and booking assistance for leisure travelers. We support clients with vacations such as cruises, resort stays, and guided travel experiences by coordinating arrangements with established travel suppliers.

Position Overview

The Remote Vacation Planner assists clients with researching, organizing, and coordinating travel plans while ensuring accuracy and timely communication. This role is focused on customer support, booking coordination, and administrative organization in a remote work environment.

Key Responsibilities

Assist with planning and coordinating travel arrangements, including flights, accommodations, cruises, and vacation packages

• Provide general destination information and itinerary support to clients
• Communicate with travel suppliers to confirm reservations and booking details
• Respond to client inquiries via email, phone, and online communication platforms
• Maintain accurate client records and booking documentation
• Follow company procedures and guidelines related to bookings and client communication

Required Qualifications

Strong written and verbal communication skills

• Excellent attention to detail and organizational skills
• Ability to work independently in a remote setting
• Basic computer skills and reliable internet access
• Minimum age of 18
• Authorized to work from approved regions (U.S., U.K., or other approved locations)
• Prior travel industry experience is not required; training is provided

Position Details

• Fully remote role
• Flexible scheduling within operational needs
• Initial training and ongoing support provided
• Opportunity for increased responsibilities based on performance and business needs