UX Specialist/Designer

00100 LEIDOS, INC.; Baltimore (MD); On-site; USD 87,000 - 157,000; Full time

Benefits offered by this job

Health and Wellness programs

Paid Leave

Retirement plan

Job summary

Leidos is seeking a talented UX/UI Specialist to support the SSA and its Digital Modernization Strategy. This onsite full-time role is in Woodlawn, MD and focuses on designing intuitive, accessible interfaces for SSA applications and services.

The successful candidate will collaborate with stakeholders, conduct user research, create wireframes and prototypes, perform usability testing, and ensure accessibility within an Agile team.

Qualifications

• Bachelor's degree or higher with relevant UX/UI experience.
• 3+ years of direct UX/UI design experience with user-centered methods.
• Experience documenting user requirements, screen designs, and design recommendations.
• Experience designing and conducting formative usability testing in varied settings.
• Experience presenting usability findings and design concepts to diverse audiences.
• Strong written and verbal communication; able to explain technical concepts to stakeholders.
• Ability to collaborate with multidisciplinary teams and translate requirements into user-friendly solutions.
• Digital portfolio of design work required; Public Trust eligibility.

Responsibilities

• Analyze business processes and translate needs into intuitive interfaces.
• Collaborate with stakeholders to gather objectives and user requirements.
• Lead customer discovery sessions and design workshops.
• Create user journeys, personas, and scenarios to inform design decisions.
• Develop wireframes, layouts, and interactive prototypes for browser apps.
• Plan and conduct usability testing to validate solutions.
• Analyze findings and provide actionable UX recommendations.
• Document requirements, designs, usability findings, and recommendations.
• Present concepts and research to technical teams and customers.
• Work with developers and analysts to ensure alignment with requirements.
• Support accessible, responsive, and user-friendly digital applications.

Skills

UX/UI Design

User Research

Usability Testing

Wireframing

Prototyping

HTML/CSS Basics

Agile/Scrum

Figma

Axure RP

Accessibility (Section 508)

Education

Bachelor's degree

Master's degree

Tools

Figma

Axure RP

Jira

Confluence

USWDS

Job description

Leidos is seeking a talented and experienced User Experience (UX/UI) Specialist to support the Social Security Administration (SSA) and its Digital Modernization Strategy. This is an exciting opportunity to contribute to innovative technology solutions that positively impact more than 65 million Americans each month. This position is onsite full time in Woodlawn, MD The successful candidate will play a key role in designing intuitive, accessible, and user-centered digital experiences that enhance SSA's applications and services.

We are looking for a collaborative, forward-thinking professional with experience in:

• User Experience (UX) and User Interface (UI) Design
• User Research and Usability Testing
• Requirements Gathering and Business Analysis
• Data Analysis and Design Thinking
• Wireframing and Interactive Prototyping
• Responsive Web Design
• Section 508 Accessibility Compliance
• Agile Collaboration and Cross-Functional Teamwork

Primary Responsibilities

• Analyze business processes, evaluate user needs, and translate requirements into intuitive, user-centered interface designs.
• Collaborate with stakeholders to identify business objectives, gather requirements, and understand end-user needs.
• Facilitate customer discovery sessions, stakeholder interviews, and collaborative design workshops.
• Develop conceptual models, user journey maps, personas, and scenarios of use to inform design decisions.
• Create, evaluate, and refine wireframes, screen layouts, and interactive prototypes for browser-based applications.
• Plan, design, and conduct usability testing in both formal and informal settings to validate design solutions.
• Analyze usability findings and provide actionable recommendations to improve the overall user experience.
• Document user requirements, interface designs, usability findings, and design recommendations.
• Present design concepts, research findings, and recommendations to technical teams, stakeholders, and customers.
• Collaborate with developers, business analysts, and other team members to ensure design solutions align with business requirements and user expectations.
• Support the development of accessible, responsive, and user-friendly digital applications.

Basic Qualifications

• Bachelor's degree with a minimum of 4 years of relevant experience; or a Master's degree with a minimum of 2 years of relevant experience; or 8 years of related experience in lieu of a degree.
• Minimum of 3 years of direct experience in UX/UI design, including user-centered design methodologies and user analysis.
• Minimum of 3 years of experience documenting user requirements, screen designs, and design recommendations.
• Minimum of 3 years of experience designing and conducting formative usability testing in formal and informal environments.
• Minimum of 3 years of experience preparing and presenting usability findings, design concepts, and recommendations to small and large audiences.
• Strong written and verbal communication skills, with the ability to explain technical concepts and interact directly with customers and stakeholders.
• Ability to collaborate effectively with multidisciplinary teams and translate complex business requirements into user-friendly design solutions.
• Must provide a digital portfolio of design work for review.
• Must be able to obtain a Public Trust.

Preferred Qualifications

• Experience with Figma and/or Axure RP for wireframing, prototyping, and UI design.
• Strong understanding of responsive web design, Section 508 accessibility, and UX/UI best practices.
• Experience working in Agile/Scrum environments, including user stories, acceptance criteria, and sprint activities.
• Experience collaborating with front-end developers on design implementation, testing, and quality assurance.
• Familiarity with HTML, CSS, W3C standards, and design systems such as the U.S. Web Design System (USWDS).
• Experience using Jira, Agility, or Confluence for project tracking and collaboration.
• Experience with Pega and/or ServiceNow platforms.
• Previous experience supporting federal, state, or local government agencies.

Why Join Leidos?

At Leidos, we deliver innovative solutions through the expertise and dedication of our talented professionals. Our commitment to our customers, employees, and communities drives everything we do. As part of our team, you will have the opportunity to: Contribute to meaningful modernization initiatives supporting SSA's mission. Design digital solutions that improve accessibility and user experiences for millions of Americans. Collaborate with experienced technology professionals in an innovative, team-oriented environment. Expand your expertise in UX/UI design, user research, accessibility, and Agile development. Make a measurable impact through technology that supports essential government services. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Pay and Benefits

Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Pay Range

Pay Range: Pay Range $87,100.00 - $157,450.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Securing Your Data

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [e-mail].

Commitment and Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $17.2 billion for the fiscal year ended January 2, 2026. For more information, visit www.Leidos.com.