UX Research Analyst/Tester

Stem Xpert; Piscataway Township (NJ); On-site; USD 60,000 - 75,000; Full time

Job summary

A technology consulting firm located in Piscataway, NJ, seeks an experienced User Experience Tester on a 5+ month contract. The role requires 2+ years of experience in usability analysis and testing, alongside a Bachelor's degree in Marketing, Behavioral Science, or Psychology. Candidates must demonstrate skills in data analysis, effective communication, and proficiency with usability testing tools. The position focuses on testing user experiences within retail environments, ensuring effective feedback for new products and services.

Qualifications

• 2+ years of experience with usability testing and research analysis.
• Experience analyzing data from user experience testing tools.
• Strong proficiency in Microsoft Office Suite.

Responsibilities

• Conduct usability analysis and testing for user experience.
• Create written test cases from requirements.
• Analyze data from usability testing tools.

Skills

Usability analysis

Customer Experience Testing

Data analysis

Business communication

Education

Bachelor’s Degree in Marketing, Behavioral Science, or Psychology

Tools

SurveyMonkey

OpinionLabs

Excel

Job description

Founded in 2009 and headquartered in Ann Arbor, MI, TEKWISSEN™ provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each client’s requirements and span the services spectrum from Application Development/Maintenance, testing, Technology Consulting & staffing. The company is primarily focused on information technology, engineering, healthcare, financial technology and contingent workforce solutions. It operates in seven business segments including Commercial, Professional & Technical, EMEA Commercial, and EMEA Professional & Technical. The company provides professional and technical expertise in the fields of Telecom, Education, Banking, Retail, e-commerce, Automotive, Life Science, Insurance, legal, healthcare, among others. It also offers outsourcing, consulting, recruitment, career transition, and vendor management services.

We strongly believe: “If something cannot be measured, it cannot be managed.” TEKWISSEN™ measures all of these processes and applies corrective interventions to manage the quality process at its core.

We are an Equal Employment Opportunity Employer M/F/V/D.

Recognitions

• 2015 - America's Fastest Growing Company by Inc.com
• 2015 - SPARK FastTrack Award from Ann Arbor SPARK
• 2015 - Honoree of Diversity Focused Company by Corp! Magazine
• 2014 - America's Fastest Growing Company by Inc.com
• 2014 - Michigan 50 Companies to Watch
• 2014 – DiSciTech Award in Technology by Corp! Magazine
• 2014 - DiSciTech TECHNOLOGY Company of the year by Corp! Magazine
• 2014 - SPARK FastTrack Award from Ann Arbor SPARK

Specialties

• Enterprise Solutions
• Web Development
• Data Warehousing
• Systems Integration
• IT Security
• Storage Technologies
• Development and Delivery
• Business Intelligence
• Telecommunications
• Consulting and Planning
• Network design, Implementation & Administration

Job Description

Piscataway, NJ

5+ Months Contract

Responsibilities and Expectations:

• 2+ years of professional experience with usability analysis or testing and research analysis for user or customer experience (UX).
• Written test cases derived from requirements.
• A great communicator eager to learn and thrive in a fast‑paced enterprise environment.
• Customer or User Experience Testing role primarily for client's Retail Stores.
• Candidate will test (but not limited to) New or Modified Products and Services and National client's Retail policies.
• Analyzing data from reporting and also data retrieved from Usability Testing Tools such as SurveyMonkey, OpinonLabs, Foresee, usertesting.com, Customer or User Focus Groups, Optimal workshops.
• Bachelor’s Degree in Marketing, Behavioral Science, Psychology, or equivalent work experience.
• Experience in usability testing, customer experience, and research analysis.

Primary Skill Requirements:

• User and Customer Experience, Journey Mapping.
• Strong proficiency in PPTX, Word, Excel.