UX Designer (Okta End Use Dashboard)

Falcon Smart IT (FalconSmartIT); Alameda (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

Falcon Smart IT (FalconSmartIT) is looking for an experienced UX Designer to enhance the Okta End-User Dashboard for better usability and discoverability. The ideal candidate must have extensive UX design expertise and a proven track record in designing enterprise portals.

With a minimum of 8 years of experience in relevant roles, this position requires working closely with various stakeholders to improve the digital experience for employees and contractors. Join us in shaping an impactful user experience!

Qualifications

• Minimum 8 years genuine experience in design roles.
• 10 years or more overall IT experience.
• 3+ years of UX/UI Design experience required.
• Strong communication and presentation skills.

Responsibilities

• Assess the existing Okta End-User Dashboard structure.
• Conduct user interviews and usability assessments.
• Design wireframes and prototypes for dashboard experience.
• Collaborate with IAM Engineers and stakeholders.

Skills

User Experience (UX) Design

Identity & Access Management (IAM)

User Research & Feedback Analysis

Wireframing & Prototyping

Dashboard Usability Optimization

Stakeholder Presentation & Design Workshops

Design Systems & UI Standard

Education

B.E / B.Tech / BCA / MCA or equivalent in Computer Science / IT

Tools

Figma

Adobe XD

Job description

Location: Onsite to Alameda CA

Job Type: FTE

Job Description

Minimum 8 years genuine experience

• User Experience (UX) Design
• Identity & Access Management (IAM)
• User Research & Feedback Analysis
• Wireframing & Prototyping
• Dashboard Usability Optimization
• Stakeholder Presentation & Design Workshops
• Design Systems & UI Standard

Role Summary

We are seeking an experienced UX Designer to assess, redesign, and optimize the Okta End-User Dashboard experience for employees and contractors. The consultant will evaluate the current dashboard layout, identify usability improvements, and develop a modern, business-aligned dashboard structure that enhances discoverability, usability, and self-service adoption.

The ideal candidate will possess strong UX design expertise, experience designing enterprise portals or SaaS-based user experiences, and the ability to translate stakeholder requirements into intuitive dashboard designs. The role requires close collaboration with IAM Engineers, Okta Administrators, business stakeholders, and IT leadership to deliver an optimized dashboard experience.

Educational Qualification

• B.E / B.Tech / BCA / MCA or equivalent in Computer Science / IT

Experience Range

• 10 years or more overall IT experience

Primary Skills (Must Have)

• 3+ years of UX/UI Design experience
• 3+ years of experience designing enterprise portals, SaaS applications, or employee-facing digital platforms
• 3+ years of proficiency with Figma, Adobe XD, or equivalent design tools

Secondary Skills (Good to Have)

• Experience conducting user research, surveys, and usability assessments
• Strong understanding of information architecture and dashboard design principles
• Ability to create wireframes, prototypes, and user journeys
• Excellent stakeholder communication and presentation skills

Soft Skills

• Strong communication and presentation skills
• Ability to facilitate stakeholder workshops and gather requirements
• Influence decision-making and communicate design concepts to both technical and non-technical audiences

Why This Role Matters

This role is critical to improving the employee and contractor digital experience within the organization's Identity and Access Management ecosystem. A well-designed Okta dashboard enables users to quickly access the applications and services relevant to their role while supporting least-privilege access principles. The successful candidate will help increase user adoption, reduce support requests, improve application discoverability, and establish a scalable dashboard design framework aligned with business functions and governance standards.

Responsibilities (What You'll Do)

• Assess the existing Okta End-User Dashboard structure, tile organization, and user experience.
• Conduct user interviews, surveys, and usability assessments to gather workforce feedback.
• Analyze dashboard usage patterns and identify opportunities for usability improvements.
• Design wireframes and prototype concepts for a redesigned dashboard experience.
• Develop section-based dashboard layouts organized by business functions such as IT, HR, Finance, Clinical Systems, and R&D.
• Define dashboard information hierarchy, navigation structure, and content organization standards.
• Establish tile naming conventions, icon standards, categorization guidelines, and design consistency principles.
• Create presentation materials and facilitate design review sessions with IAM leadership and IT stakeholders.
• Incorporate stakeholder feedback and refine dashboard design recommendations.
• Collaborate with IAM Engineers and Okta Administrators to support implementation of approved designs.
• Participate in change management and deployment planning activities.
• Document design standards, recommendations, and future-state dashboard governance guidelines.

Expected Outcomes (What Success Looks Like in 6–12 Months)

• Comprehensive assessment of current Okta Dashboard completed.
• Validated user feedback and usability insights documented.
• Future-state dashboard design approved by IAM leadership and stakeholders.
• Business-function-based dashboard structure successfully implemented.
• Standardized tile naming conventions and icon guidelines established.
• Improved application discoverability and user experience across workforce populations.
• Enhanced self-service adoption and reduced end-user navigation challenges.
• Documented UX standards available for future dashboard enhancements and governance.

Why Join Us

• Opportunity to shape the digital experience for a large enterprise identity platform.
• Lead a strategic UX transformation initiative impacting employees and contractors.
• Collaborate with IAM, Security, Infrastructure, and Business Stakeholders.
• Drive adoption of modern UX principles within Identity and Access Management solutions.
• Influence enterprise-wide dashboard standards and governance practices.
• Work on a highly visible initiative with measurable business impact and user experience outcomes.