UX Designer, AI Services

Amazon; Palo Alto (CA); On-site; USD 136,000 - 184,000; Full time

Benefits offered by this job

Health insurance

Restricted stock units (RSUs)

Job summary

Amazon is hiring a UX Designer II for Bedrock in East Palo Alto, CA. You will design the Bedrock Mantle console to evaluate model capabilities, test prompts, and monitor inference usage at scale, translating complex GenAI concepts into clear, usable interfaces for developers.

You will work hands-on across end-to-end design, collaborating with product managers and engineers, conducting user research, and contributing to scalable design systems for AI services.

Qualifications

• 3+ years of design experience.
• Portfolio or samples demonstrating end-to-end, user-centered design across desktop and mobile.

Responsibilities

• Own end-to-end design for Bedrock Mantle console features from research to production handoff.
• Collaborate with product managers and engineers to balance usability with technical depth.
• Conduct user research and usability testing to inform design decisions and validate solutions.

Skills

3+ years design experience

Figma

Information architecture

Portfolio samples

Education

Bachelor’s degree

Tools

Adobe Creative Cloud

Job description

Job ID: 10493207 | Amazon Development Center U.S., Inc.

AWS AI Services is hiring a UX Designer II to work on Amazon Bedrock, the fastest-growing service in AWS history. Amazon Bedrock is a generative AI platform that gives customers a unified API to access and test GenAI models from leading AI companies (i.e. Amazon, Anthropic, OpenAI, and more) to run high-performance inference at scale. This is a rocketship service, having processed more tokens in Q1 2026 than in all prior years combined, with customer spend growing 170% quarter over quarter. It is a cornerstone of AWS's AI strategy and a primary revenue driver for the company.

In this role, you will design the console experiences that developers use to evaluate and compare model capabilities, test model outputs, optimize their prompts, and understand their inference usage and capacity through visual dashboards. You will take complex, highly technical AI/ML concepts and turn them into clear, usable interfaces that help customers make informed decisions about which models to use and how to get the most out of them. This is a hands‑on design role where your work directly shapes how millions of developers adopt and scale generative AI.

A demonstrated track record of shipping feature, strong technical fluency (comfortable working in an IDE), and subject‑matter expertise within the GenAI field is strongly preferred.

Key job responsibilities

As a UX Designer, you will own end‑to‑end design for features within the Bedrock Mantle console, from early research and concept exploration through detailed interaction design, prototyping, and production handoff. Your work will span model evaluation interfaces, prompt optimization tools, inference dashboards, and capacity management views. You will work closely with product managers and engineers to understand technical constraints, define requirements, and deliver designs that balance usability with the depth that technical customers expect.

You will conduct and synthesize user research, usability testing, and data analysis to inform your design decisions and validate your solutions. You will present your work regularly in design critiques and stakeholder reviews, clearly articulating the rationale behind your choices and incorporating feedback to strengthen your designs.

You will contribute to shared design patterns and systems that scale across multiple AI services, collaborating with other designers on the team to maintain consistency and raise the quality bar. You will also be expected to adopt and experiment with emerging AI‑assisted design tools, helping the team define new workflows and ways of working as the practice of design evolves.

About the team

You will join a team of junior and senior designers who support each other through regular critiques, pairing sessions, and knowledge sharing. The broader service team is dynamic, fast‑moving, and highly technical. They value designers who are engaged, not afraid to get into the weeds, and ready to be a true partner in designing the optimal customer journey.

We prototype early, test with real customers, iterate quickly, and hold ourselves to a high bar of craft and usability.

Basic Qualifications

• 3+ years of design experience
• Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar
• Knowledge of best practices for information architecture and design
• Have an online portfolio or samples of work on resume, demonstrating experience creating great end‑to‑end, user‑centered design solutions and patterns, across desktop and mobile devices

Preferred Qualifications

• Experience working in a collaborative team and working directly with developers for implementation of designs
• Bachelor’s degree

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

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