UX Designer

System One; Washington (District of Columbia); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health, dental, and vision coverage options

401k plan

Life insurance

Job summary

System One is seeking a UX Designer with an active DOD Secret Clearance to create user-centered designs for DOD enterprise applications. Responsibilities include conducting user research, creating interactive prototypes, and ensuring compliance with federal security standards.

The ideal candidate will have 3+ years of experience in UX design, proficiency in tools like Figma and Adobe XD, and the ability to document design artifacts for DOD governance.

Benefits include health coverage options and a401k participation.

Qualifications

• DOD Secret Clearance and U.S. Citizenship required.
• 3+ years of experience in UX design for enterprise-scale applications.
• Proficiency with Figma and Adobe XD.

Responsibilities

• Conduct user research with Soldiers and commanders.
• Create user personas and journey maps.
• Develop interactive prototypes and UIs using Figma and Adobe XD.
• Ensure compliance with DOD cybersecurity and accessibility requirements.

Skills

User research

Usability testing

Human-Centered Design principles

Figma

Adobe XD

U.S. Web Design System 3.0

Mobile-first design

Accessibility

Collaboration skills

Education

Bachelor’s degree in information technology or Multimedia Design

Tools

Kibana

Oracle Analytics

Oracle Guided Learning

Oracle Digital Assistant

Job description

Job Information

• Job Title: UX Designer
• Location: Washington, DC
• Type: Direct Hire
• Work Model: 3 days onsite
• Security Clearance: DOD Secret Clearance Required
• Citizenship: U.S. Citizen

Role Overview

Actively searching for a UX Designer with an active DOD Secret Clearance to join our team. The UX Designer will create intuitive, user-centered designs for DOD enterprise applications, focusing on usability, accessibility, and visual appeal. This role collaborates with cross-functional teams including developers, product managers, and business analysts—to deliver modern, responsive solutions that meet both user needs and federal security standards.

Key Responsibilities

• Conduct user research (interviews, surveys, workshops, usability studies) with Soldiers, HR professionals, and commanders to capture pain points and requirements.
• Create user personas and journey maps tailored to DOD operational environments.
• Apply Human-Centered Design (HCD) principles throughout the design lifecycle, including research, prototyping, and usability testing.
• Create interactive prototypes, wireframes, and user interfaces using Figma and Adobe XD.
• Document all design artifacts (wireframes, style guides, workflows) in contract management tools and obtain approvals through DOD governance processes.
• Support continuous UX improvement through feedback loops and usability metrics (e.g., System Usability Scale scores, task success rates).
• Develop modular, responsive UI components based on U.S. Web Design System (USWDS) 3.0 and DOD-specific branding standards.
• Ensure mobile-first, accessible design for web and mobile platforms, meeting WCAG 2.1 AA and Section 508 compliance.
• Integrate analytics and dashboards (Kibana, Oracle Analytics) to support real-time decision-making and user experience improvements.
• Embed in-app guidance (Oracle Guided Learning) and AI-powered support (Oracle Digital Assistant) for training and onboarding.
• Ensure all designs comply with DOD cybersecurity, accessibility, and audit requirements.

Required Skills & Experience

• DOD Secret Clearance and U.S. Citizenship.
• 3+ years of experience in UX design, including enterprise-scale applications.
• Proficiency with Figma, Adobe XD, and USWDS 3.0.
• Experience conducting user research, usability testing, and applying HCD principles.
• Strong communication and collaboration skills.
• Familiarity with DOD HR/pay processes and enterprise application design.
• Experience developing accessible, mobile-first, and responsive interfaces.
• Ability to document and present design artifacts for DOD governance and approval.

Preferred Qualifications

• Bachelor’s degree in information technology, Multimedia Design, or related field.
• Experience with analytics platforms (Kibana, Oracle Analytics) and in-app guidance tools (Oracle Guided Learning).
• Experience integrating AI-powered support and chatbots (Oracle Digital Assistant).
• Knowledge of DOD cybersecurity, accessibility, and audit standards.

Benefits

• Health, dental, and vision coverage options.
• Spending accounts, life insurance, and voluntary plans.
• Participation in a 401k plan.

Equal Opportunity Employer Statement

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.