UX Designer

Q2; Charlotte (NC); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Hybrid work

Flexible time off

Career development

Health insurance

Parental leave

Volunteer programs

Job summary

Q2 is seeking a senior UX designer to lead the design of sophisticated, high‑impact digital banking experiences, translating complex requirements into usable interfaces. Conducts comprehensive user research, usability testing, and data‑driven analysis to optimize product functionality.

Creates detailed UX deliverables, including personas, concept maps, process flows, wireframes, interactive prototypes, and UI designs that communicate product architecture effectively across teams.

Qualifications

• Bachelor's degree in UX/Design, HCI, Information Architecture, or related field.
• 8+ years UX design experience.
• Expertise in Figma, Axure, and advanced prototyping/wireframing techniques.
• Deep understanding of information architecture and usability principles.
• Ability to inspect HTML, CSS, and JavaScript for design validation.

Responsibilities

• Transform ideas into high‑value, user‑centered software experiences.
• Conduct formal and informal user research and testing; produce professional research reports.
• Create comprehensive UX deliverables: personas, site maps, concept maps, process flows, wireframes, prototypes, and UI designs.
• Apply and influence UI pattern creation to ensure consistency across products.
• Collaborate with content writers, product managers, developers, and QA to deliver optimized solutions.
• Present design concepts and research findings to small project teams.
• Participate in Development and QA to ensure design fidelity.
• Set and meet quarterly project goals and deadlines; mentor and guide junior designers.

Skills

UX design

Figma

Prototyping

Information architecture

HTML/CSS understanding

Education

Bachelor's degree in UX/Design or related field

Tools

Figma

Axure

Job description

As passionate about our people as we are about our mission.

Why Join Q2?

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

Summary

Leads the design of sophisticated, high-impact digital banking experiences, translating complex business requirements into usable, engaging software interfaces. Conducts comprehensive user research, usability testing, and data‑driven analysis to optimize product functionality. Creates detailed UX deliverables, including personas, concept maps, process flows, wireframes, interactive prototypes, and UI designs that communicate product architecture effectively across teams. Influences the evolution of UI patterns, collaborates with content writers to maintain UX integrity, and presents concepts to stakeholders. Plays a pivotal role in setting design standards and mentoring junior designers while ensuring alignment with business objectives and user needs.

Responsibilities

• Transform ideas into high‑value, user‑centered software experiences.
• Conduct formal and informal user research and testing; produce professional research reports.
• Create comprehensive UX deliverables: personas, site maps, concept maps, process flows, wireframes, prototypes, and UI designs.
• Apply and influence UI pattern creation to ensure consistency across products.
• Collaborate with content writers, product managers, developers, and QA to deliver optimized solutions.
• Present design concepts and research findings to small project teams.
• Participate in Development and QA to ensure design fidelity.
• Set and meet quarterly project goals and deadlines; mentor and guide junior designers.

Experience and Knowledge

• Bachelor’s Degree in Graphic Design, HCI, Information Architecture, or related field; 8+ years of UX design experience.
• Expertise in Figma, Axure, and advanced prototyping and wireframing techniques.
• Deep understanding of information architecture, usability principles, and multi‑device design.
• Ability to inspect HTML, CSS, and JavaScript for design validation.
• High attention to detail and aesthetic sensibility.
• Excellent written and verbal communication skills; proven ability to collaborate across teams.
• Visual design and content management experience preferred.
• Agile software development lifecycle knowledge preferred.
• Advanced user research and accessibility expertise preferred.
• Front‑end development familiarity (HTML & CSS) preferred.
• Working knowledge of accessibility guidelines (WCAG) applied across product, design, and engineering to support inclusive user experiences.

This position requires fluent written and oral communication in English.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”

We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well‑being. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program. We believe in making an impact—in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements.