UX and Product Leaders: Customer Research Workflows

Terac; United States; On-site; USD 24,000 - 34,000; Part time

Job summary

AI Trainer Jobs is seeking participants for a paid, remote study on how customer research is conducted in small organizations. You will participate in a remote video interview and walk through your recent research project, detailing tools, budget decisions, and triggers.

Ideal candidates are professionals who run or commission user research, with hands-on experience in tool selection and budget oversight for their team. The session is fully remote and scheduled at your convenience.

Qualifications

• Hands-on experience running or commissioning customer research projects.
• Familiarity with selecting and using research tools and platforms.
• Ability to discuss budgeting, spending triggers, and procurement decisions.

Responsibilities

• Walk us through your end-to-end process for running customer research.
• Discuss the software tools you currently use and why you selected them.
• Explain your budget allocation and purchasing triggers for new research platforms.
• React to potential product messaging and go-to-market concepts.

Skills

Budget management

User research

Tool selection

Remote work

Tools

Screen sharing

Video conferencing

Budget tracking

Job description

What We’re Researching

We’re running a paid study on how customer research is conducted at smaller organizations. Understanding your tool usage, switching triggers, and spending habits helps shape future product roadmaps and go-to-market strategies. We want to know what drives your team to adopt new platforms or stick with existing solutions.

How It Works

During a remote video interview, you will walk us through a recent customer research project from start to finish. We will ask you to detail the tools you used, how you managed the budget, and what influenced your purchasing decisions. You will also review a few hypothetical messaging concepts and share your candid feedback. The conversation flows as a standard user interview with occasional screen sharing to demonstrate your workflow.

Who This Is For

This study targets professionals who actively run or commission user research within their organizations. We welcome product managers, UX researchers, marketing leaders, and consumer insights specialists. Ideal candidates wear multiple hats and have direct involvement in their team’s software budget or purchasing decisions.

What You’ll Do

• Walk us through your end-to-end process for running customer research
• Discuss the software tools you currently use and why you selected them
• Explain your budget allocation and purchasing triggers for new research platforms
• React to potential product messaging and go-to-market concepts

Who Should Apply

• Currently working in product, UX, marketing, or insights at a small organization
• Hands-on experience running or commissioning customer research projects
• Involvement in tool selection or budget decisions for your team
• Comfortable joining a remote video call to discuss your workflows

Contract & Payment Terms

You will be engaged as an independent contractor. This is a fully remote opportunity that can be completed on your own schedule. Opportunities can be extended, shortened, or concluded early depending on needs and performance. Your participation will not involve access to confidential or proprietary information from any employer, client, or institution. Payment is issued as soon as your work is approved. We are unable to support H1-B or STEM OPT candidates at this time.

Pay: $21 one-time