Utilization Specialist

Harboroaks; Henderson (NV); On-site; USD 45,000 - 65,000; Full time

Job summary

Acadia Healthcare is seeking a Clinical Liaison for Seven Hills Hospital in Henderson, NV. The role focuses on improving patient care by coordinating between managed care organizations and clinical staff. Essential functions include monitoring patient stay, conducting quality reviews, and supporting admission processes.

Qualifications entail a high school diploma, clinical experience, and preferred licensure in the state of practice. This role contributes significantly to ensuring quality care and optimizing operational reimbursement practices.

Qualifications

• Experience with the facility's population required.
• Previous experience in utilization management preferred.
• Licensure within the state required for certain roles.

Responsibilities

• Act as liaison between managed care organizations and facility staff.
• Conduct reviews per certification requirements.
• Monitor patient length of stay and quality of services.

Skills

Clinical experience

Communication

Organizational skills

Education

High school diploma or equivalent

Associate's, Bachelor's, or Master’s degree in Social Work or related field

Job description

Overview

PURPOSE STATEMENT:

Seven Hills Hospital is a growing, private, 134-bed psychiatric hospital that is dedicated to providing high-quality care for adults, geriatrics, and adolescents (ages 5-17) who are suffering from behavioral health and chemical dependency issues. Our patients recover at our new, state-of-the art medical facility in the Seven Hills area of Henderson, Nevada. Henderson is one of the fastest growing cities in the US and is located just 7 miles from the famed Las Vegas Strip and a couple of miles from beautiful Lake Mead.

Seven Hills Hospital is part of the Acadia Healthcare, a provider of behavioral healthcare services throughout the US.

Proactively monitor utilization of services for patients to optimize reimbursement for the facility.

Responsibilities

ESSENTIAL FUNCTIONS:

• Act as liaison between managed care organizations and the facility professional clinical staff.
• Conduct reviews, in accordance with certification requirements, of insurance plans or other managed care organizations (MCOs) and coordinate the flow of communication concerning reimbursement requirements.
• Monitor patient length of stay and extensions and inform clinical and medical staff on issues that may impact length of stay.
• Gather and develop statistical and narrative information to report on utilization, non-certified days (including identified causes and appeal information), discharges and quality of services, as required by the facility leadership or corporate office.
• Conduct quality reviews for medical necessity and services provided.
• Facilitate peer review calls between facility and external organizations.
• Initiate and complete the formal appeal process for denied admissions or continued stay.
• Assist the admissions department with pre-certifications of care.
• Provide ongoing support and training for staff on documentation or charting requirements, continued stay criteria and medical necessity updates.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Required Education: High school diploma or equivalent.
• Preferred Education: Associate's, Bachelor's, or Master’s degree in Social Work, Behavioral or Mental Health, Nursing, or a related health field.
• Experience: Clinical experience is required, or two or more years' experience working with the facility's population. Previous experience in utilization management is preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Preferred Licensure: LPN, RN, LMSW, LCSW, LPC, LPC-I within the state where the facility provides services; or current clinical professional license or certification, as required, within the state where the facility provides services.
• CPR and de-escalation and restraint certification required (training available upon hire and offered by facility.
• First aid may be required based on state or facility requirements.

ADDITIONAL REGULATORY REQUIREMENTS:

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equalemployment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.