Utilization Review Support Specialist

Wellstar Health System; Marietta (GA); On-site; USD 21,000 - 34,000; Full time

Job summary

Wellstar Health System in Georgia seeks a dedicated Utilization Review Assistant to support the UM Nursing department with non-clinical duties, including data entry, EPIC documentation, and payer authorization processes. You will handle calls, maintain electronic files, prepare correspondence, process invoices, and document interactions with payers to ensure timely authorizations.

Training is provided, and candidates should have strong clerical skills, at least 3 years of customer service

Qualifications

• Minimum 3 years experience in customer service with clerical background.
• Strong computer skills and Microsoft Office required.
• Hospital/Medical front or back office background preferred.

Responsibilities

• Answer multi-line calls and manage voicemails.
• Process faxes and documents per protocol.
• Develop and maintain electronic files and prepare correspondence.
• Support EPIC workflow and authorization processes.
• Document communications with payers and GAMMIS portal.
• Maintain accuracy and confidentiality in daily tasks.

Skills

Time management

Multitasking

Attention to detail

Communication skills

Autonomy

Education

High School Graduate

Tools

EPIC

Microsoft Office

Job description

Wellstar Health System in Georgia seeks a dedicated Utilization Review Assistant to support the UM Nursing department with non-clinical duties, including data entry, EPIC documentation, and payer authorization processes. You will handle calls, maintain electronic files, prepare correspondence, process invoices, and document interactions with payers to ensure timely authorizations.

Training is provided, and candidates should have strong clerical skills, at least 3 years of customer service