Utilization Review Manager

Christian Health; Wyckoff (NJ); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Discounted health insurance

Dental program

Paid vacation

Personal days

Holidays and Sick leave NJ

401k plan

Group Life Insurance

Tuition Reimbursement

Employee Assistance Program

Free onsite parking

Free meals for all employees

Job summary

Christian Health in New Jersey is seeking a full-time Utilization Review Manager to lead our UR department. The role ensures effective use of healthcare resources and compliance with regulatory and payer requirements.

You will review medical records, verify documentation for inpatient and partial hospitalization, collaborate with social services, and support discharge planning. A 3-5 year hospital UR background and leadership skills are essential.

Qualifications

• 3-5 years clinical hospital experience (Behavioral Health experience helpful).
• UR/management/quality experience preferred.
• Interpersonal skills to interpret information for patient needs and age-related criteria.
• Knowledge of laws/regulations pertaining to Behavioral Health, Medicare, Medicaid, and payers.
• Must possess leadership and supervisory ability.
• Computer literacy with MS Windows, Outlook, Word, Excel and Internet navigation.

Responsibilities

• Oversees and directs all UR department operations.
• Reviews medical records for compliance with clinical and regulatory requirements.
• Verifies documentation for inpatient and partial hospitalization meets medical necessity.
• Collaborates with social services and participates in discharge planning.
• Provides timely clinical reviews to support managed care.
• Evaluates denials and supports appeals when appropriate.
• Provides VP of Revenue Cycle with regular feedback and reports.

Skills

Clinical hospital experience

Utilization review/management

Leadership

Regulatory knowledge

Interpersonal skills

Computer literacy (MS Office)

Education

Accredited nursing or medical school graduate

Tools

MS Windows

Outlook

Word

Excel

Internet/Intranet navigation

Job description

JOB SUMMARY

Salary Range: $95,000 - $110,000

When determining a base salary or hourly rate, several factors may be considered as applicable such as years of relevant experience, education, credentials.

About Christian Health:

We have had the privilege of caring for those in need for more than a century. Founded on the belief that everyone has the right to exceptional care, today we continue to provide quality care and services for our many residents, patients, and clients. Caring is not simply what we do, it is who we are.

Why Join Our Team:

Join an award-winning workplace. Named one of NJBIZ’s 2026 Best Places to Work in New Jersey, Christian Health offers a supportive, mission-driven environment where you can grow your career and make a meaningful difference. Across our twelve campuses, eleven communities, six service offerings, and hospital, we are ultimately one unified team. Together, we nurture a compassionate, collaborative culture that enables continuous improvement and allows our team members to learn, grow, and shine in their careers. Surround yourself with people who care about making a difference – come join us!

We have an exciting opportunity for a full-time Utilization Review Manager to join our Utilization Review team. The Utilization Review Manager oversees and directs all operations of the Utilization Review department. Ensures the effective use and monitoring of healthcare resources to support positive clinical, financial, and operational outcomes. Reviews medical record documentation promptly to confirm compliance with regulatory and payer requirements. Verifies that documentation for all patients admitted to inpatient and partial hospitalization programs meets medical necessity criteria for the appropriate level of care. Monitors physician-ordered support services to ensure appropriate utilization. Collaborates with social services and participates in discharge planning as needed. Provides timely, accurate clinical reviews to maintain compliance with managed care organizations. Evaluates managed care denials and determines the risk and benefit of pursuing appeals. Demonstrates an understanding of, and embraces, the mission statement of Christian Health.

Competencies:

• Directs and coordinates the activities of the UR department.
• Directs clinical activities of the UR department including oversight of effective work flow by effectively scheduling and directing work to assure timely and thorough completion.
• Ensures appropriate staffing and scheduling of UR to meet demands.
• Ensures accurate and updated statistical database regarding denied cases.
• Provides financial information to patients including but not limited to managed care, Medicare/Medicaid, charity care, etc., and provides guidance and/or refers to finance department, as necessary.
• Ensures the accurate exchange of information and coordination of operations from all programs to maintain.
• Verifies all insurance pre-certifications received from sending hospitals.
• Develops, monitors, reviews, and reports on Department specific QAPI initiatives.
• Participates in policy and procedure review and updates for the UR Department of other CH P&P, as needed.
• Provides the VP of Revenue Cycle with regular verbal/written feedback and reports, as needed, to ensure optimal operational functioning of the department.
• Plans, implements, and evaluates projects related to improving operational efficiencies/productivity.
• Attends all meetings, as scheduled, to review patient activities.
• Oversees the orientation and onboarding of new department staff.
• Actively serves on Christian Health-wide and/or department specific committees, as directed.
• Maintains accrediting and/or regulatory agency survey readiness at all times.
• Demonstrates competency to interact with patients ages 18 and older including geriatric patients with Dementia.
• Performs admission continued extended stay reviews as required.
• Performs concurrent reviews which required outside agencies for reimbursement authorizations essential several times daily obtains insurance/MCO pre cert and continued state authorizations as required.
• Performs insurance verification and secure his billing and benefit information.
• Performs other related duties as deemed necessary and appropriate, as directed.

Schedule:

8am-4pm, Monday - Friday.

Education:

A graduate of an accredited school of nursing or school of medicine.

Christian Health offers a wide variety of benefits to full-time employees that includes:

• Discounted health insurance
• Dental Program
• Paid Vacation, Personal days, Holidays and New Jersey Sick leave
• 401k plan for all employees who are 21 years old or older
• Group Life Insurance & Voluntary Life Insurance
• Tuition Reimbursement
• Flexible Benefit plan
• Employee Assistance Program
• Direct Deposit
• Credit Union
• Child Day Care Center on campus
• Gift shop on campus
• Free onsite parking on campus
• Free meals for all employees
• Pay differentials
• Exclusive employee discounts and special offers
• Access to earned wages prior to payday

QUALIFICATIONS/REQUIREMENTS

Demonstrates compliance with the CH ASPIRE Standards of Performance.

Qualifications:

• 3-5 years clinical hospital experience (Behavioral Health experience helpful).
• Utilization review/management/quality experience preferred.
• Interpersonal skills to obtain and interpret information appropriate to patient/client needs and age as required for assessment of appropriate level of care criteria and medical necessity guidelines.
• Must be knowledgeable of or capable of learning practices and procedures, as well as laws, regulations, and guidelines that pertain to Behavioral Health, Medicare, Medicaid, Insurance, Managed Care Organizations, and financial reimbursement.
• Must possess leadership and supervisory ability.
• Computer literacy with Microsoft Windows, Outlook, Word, Excel and Internet/Intranet navigation.

Min

USD $95,000.00/Yr.

Max

USD $110,000.00/Yr.