UTILIZATION REVIEW COORDINATOR

The Menninger Clinic; Houston (TX); On-site; USD 55,000 - 83,000; Full time

Job summary

The Menninger Clinic in Houston, TX is seeking a PRN Utilization Management professional with a Master’s degree and licensure in a clinical discipline. The role involves reviewing records, coordinating with Admissions, and performing utilization reviews for insurance payers.

Responsibilities include educating teams about discharge options, preparing for regulatory surveys, and maintaining ethical, thorough documentation. Local travel is not required; shifts are Mon-Fri 8:00am–5:00pm as needed.

Qualifications

• Master's degree in a clinical discipline and licensure.
• Three years of healthcare experience.
• One year of full-time experience performing insurance reviews (pre-certification and/or concurrent).
• Proficient with computers, phones, fax machines, and basic office equipment.
• Basic knowledge of MS Office and health insurance regulations.

Responsibilities

• Review internal and external records as part of daily department operations.
• Coordinate with Admissions to complete certifications and document outcomes.
• Perform concurrent utilization reviews with payers and document outcomes.
• Obtain and document authorization for services not covered and communicate with physicians.
• Maintain ethical reviews for both internal and external cases.
• Develop relationships with treatment team to enhance Utilization Management.
• Communicate case status to team and physician; coordinate peer reviews as needed.
• Attend team meetings and educate teams/patients on discharge options and continuum of care.
• Assist in survey preparedness for regulators and payers.
• Audit charts; report deficits and ensure completeness before review completion.

Skills

Computers

MS Office

Healthcare knowledge

Managed care concepts

Team concepts

Psychopathology

Education

Master's degree in clinical discipline

LPC/LMSW/RN/LCSW licensure

Tools

Microsoft Office

Job description

This position is PRN/as-needed only. Shifts needing coverage will be Monday - Friday 8:00am to 5:00pm.

Key Functions

1. Perform both internal and external record reviews as part of daily department operations.

1. Cooperates with Admissions to complete certifications as needed and documents outcome in certification record.
2. Performs concurrent utilization review with insurance companies and relevant payers, documenting outcome of same in the certification record.
3. Obtains and documents authorization for services not covered under per diems and communicates directly to physicians/clinician.
4. Maintains an appropriate and ethical performance of reviews, both internal and external.

2. Develop and maintain professional relationships with treatment team members to enhance the role of Utilization Management within the organization.

• Communicates to appropriate members of the treatment team the status of the cases assigned with mandatory reporting to the physician or team designee.
• Communicates need for Peer Reviews between physician and payers, facilitating as needed; completes documentation.
• Attends team/staff meetings per program scheduling, as clinically indicated.
• Educates teams and patients as needed regarding benefits as they relate to discharge options and utilizing our continuum of care.

3. Assist in preparedness for surveys by regulatory agencies and payers.

4. Audits/reviews charts-depth and intensity to be determined by data collection reports. Communicates charting deficits to the team prior to completing reviews. Ensures all review information is in the chart prior to completion of review.

Education: Required: Master's degree and licensure in a clinical discipline, (i.e. Social Work, Psychology, Nursing, or healthcare field.) Equivalent years of specific UR experience may be substituted for licensure.

License/Certification: LPC, LMSW, RN, LCSW

Experience:

• Three years' experience in a health care field.
• Minimum of one-year full-time experience performing insurance reviews, either pre-certification and/or concurrent reviews.
• Proficient in the use of computers, calculators, phones, fax machines, and copy machines.
• Basic knowledge of Microsoft Office, health insurance/collection regulations, team concepts/performance improvement, human behavior and psychopathology. Basic knowledge of managed care concepts, social/family systems, and treatment modalities.
• Knowledge of DSM IV-TR