Utilization Manager - 24/7 UM, Reviews & Crisis Support

Integratedliving Australia Ltd; Austin (TX); Hybrid; USD 78,000 - 99,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Generous vacation/holiday/sick leave

Life and Short-term/Long-term Disabil

Job summary

Integral Care in Texas is seeking an experienced Utilization Manager responsible for utilization management, reviews, authorizations, and contract compliance with state, city, county, and managed care plans. The role includes handling calls from the main queue and contract partners 24/7, assisting the Hotline to Help, crisis calls, and performing data entry and reporting tasks.

A Master's degree in Psychology, Counseling, or Social Work and a valid Texas license are required.

Qualifications

• Master's degree in Psychology, Counseling, or Social Work from an accredited college or university.

Responsibilities

• Utilization management, including utilization reviews and authorizations.
• Monitor compliance with contracts with state, city, counties and managed care plans.
• Answer UM calls 24/7 from main queue and contract partners; crisis hotline support.
• Data entry, filing and reporting tasks.

Education

Master's degree in Psychology, Counseling, or Social Work

Job description

Integral Care in Texas is seeking an experienced Utilization Manager responsible for utilization management, reviews, authorizations, and contract compliance with state, city, county, and managed care plans. The role includes handling calls from the main queue and contract partners 24/7, assisting the Hotline to Help, crisis calls, and performing data entry and reporting tasks.

A Master's degree in Psychology, Counseling, or Social Work and a valid Texas license are required.