Utilization Management RN Full-Time Remote Position

HealthCare Strategies, Inc.; Oregon; Hybrid; USD 65,000 - 90,000; Full time

Job summary

HealthCare Strategies, Inc. is seeking a Utilization Management RN to work from a home office. This full-time role runs Monday to Friday, 9am–6pm ET, offering 40 hours per week and a home-based schedule.

The RN will perform telephonic clinical assessments, collect information from providers and patients, interpret criteria for inpatient and outpatient services, and document outcomes in the system. A valid RN license is required and hospital experience is preferred.

Qualifications

• Strong verbal communication and interpersonal skills.
• Ability to follow detailed written or verbal instructions independently.
• Proficient with Microsoft Office Suite (Outlook, Word).

Responsibilities

• Perform telephonic Clinical Assessments.
• Obtain information from provider/patient/family about planned procedure, admission, or discharge.
• Interpret nationally recognized criteria to support recommendations for inpatient and outpatient services.
• Identify and refer individuals for Case Management.
• Document calls completely and promptly into the computer system.
• Follow policies for handling confidential materials and patient information.
• Answer calls to determine if prior authorization is required.
• Retrieve and acknowledge voicemail messages requesting medical services.
• Complete medical necessity reviews and communicate outcomes to providers within required timeframes.
• Provide educational materials and direct callers to community services.
• Provide coverage for professional colleagues.

Skills

Strong verbal communication

Problem-solving

Attention to detail

Education

Active, unrestricted RN license

Tools

Microsoft Office Suite (Outlook, Word)

Job description

Utilization Management RN (M-F FROM YOUR HOME OFFICE)

HealthCare StrategiesDescriptionDo you want to work from the comfort of your own HOME? Do you want to work for a progressive company that is a leader in their industry?F/T 40-hour/week PositionMonday - FridayHours: 9am - 6pm ET

. JOB DESCRIPTION:

• Responsible for the collection of personal and clinical information on participating Plan members for the purpose of:
• Providing patient education services.
• Rendering initial determinations of medical appropriateness for communication to the health benefit plan.
• Identifying individuals whose health and/or expenses may be positively affected through application of Large Case Management.

SPECIFICS:

• Perform telephonic Clinical Assessments
• Obtain appropriate information from health care provider and or patient or family regarding planned procedure, admission, continued stay or discharge plan.
• Interpret nationally recognized criteria to support recommendations for inpatient and outpatient services.
• Identify and refer individuals whose health and/or expenses may be positively affected through the application of Case Management.
• Document each call completely, accurately and promptly into the computer system.
• Follow documented policies and procedures for the handling of confidential materials and/or patient specific information.
• Answer direct telephone calls related to medical services in order to determine if prior authorization is required for the requested services.
• Retrieve and acknowledge messages requesting medical services from voicemail.
• Complete all medical necessity reviews and communicate outcomes to providers within the appropriate time frames.
• Provide educational materials and direct callers to community services when indicated.
• Provide coverage for professional colleagues.

REQUIREMENTS:

• Active, unrestricted RN License
• Minimum internet speeds of 25Mbps download; 25 Mbps upload
• 1+ years experience in hospital setting

ABILITIES/SKILLS:

• Strong verbal communication skills
• Problem-solving and decision-making skills
• Ability to carry out detailed written or verbal instructions independently
• Proficiency with Microsoft Office Suite (Outlook, Word)

PREFERRED:

• 1+ years previous UM experience
• Experience using Interqual criteria.

During our over 40 years in business, HealthCare Strategies has earned a reputation for delivering quality services as a medical management provider and now through technology platforms by offering next generation, informatics-driven, health management services used singularly, or in tandem, with our highly effective clinical programs.Monday - Friday; 40 hours/week. Hours: 9a - 6p ET