Utilization Management RN

IntePros; Philadelphia (Philadelphia County); On-site; USD 75,000 - 105,000; Full time

Job summary

IntePros in Philadelphia is seeking an experienced Care Management Coordinator to join our Infusion Therapy team. The role performs utilization management reviews to determine the medical necessity of requested services, ensuring evidence-based care while maintaining regulatory and accreditation compliance.

The ideal candidate is a PA-licensed RN who thrives in a collaborative environment, applies critical thinking to improve patient outcomes, and documents decisions clearly to support timely

Qualifications

• Active Pennsylvania RN license required.
• Experience in Utilization Management, Care Management, Case Management, or Prior Authorization.
• Strong knowledge of medical necessity reviews and healthcare regulations.
• Experience with InterQual or similar guidelines preferred.
• Excellent critical thinking, clinical assessment, communication, and documentation skills.
• Ability to prioritize high-volume workload with regulatory turnaround times.

Responsibilities

• Conduct medical necessity reviews for infusion therapy services using InterQual and policies.
• Review medical records and treatment plans to authorize medically necessary services.
• Collaborate with physicians to obtain additional clinical information.
• Present cases not meeting criteria to Medical Director for final determination.
• Identify discharge planning needs and support transitions of care.
• Ensure authorization decisions comply with federal, state, and accreditation requirements.
• Identify utilization trends and opportunities for process improvement.
• Document all clinical reviews accurately in care management systems.
• Serve as a clinical resource and advocate for members navigating the healthcare system.

Skills

Clinical nursing expertise

Utilization Management experience

Communication skills

Documentation skills

Critical thinking

Education

Registered Nurse license (PA)

Job description

We are seeking an experienced Care Management Coordinator to join our Infusion Therapy team. This role is responsible for performing utilization management reviews to determine the medical necessity of requested healthcare services, ensuring members receive appropriate, evidence-based care while maintaining compliance with regulatory and accreditation standards.

This position is ideal for a clinically strong RN who thrives in a collaborative environment, enjoys critical thinking, and is passionate about improving patient outcomes through high-quality utilization management.

Key Responsibilities

• Conduct medical necessity reviews for infusion therapy services using InterQual, medical policies, and evidence-based clinical guidelines.
• Review medical records, treatment plans, and clinical documentation to authorize medically necessary services.
• Collaborate with physicians and providers to obtain additional clinical information and clarify treatment plans when needed.
• Present cases that do not meet medical necessity criteria to the Medical Director for final determination.
• Identify discharge planning needs and collaborate with case management to support appropriate transitions of care.
• Ensure authorization decisions comply with federal, state, and accreditation requirements while meeting established turnaround times.
• Identify utilization trends, quality concerns, and opportunities for process improvement.
• Accurately document all clinical reviews and maintain the integrity of care management systems.
• Serve as a clinical resource and advocate for members navigating the healthcare system.

Qualifications

• Active Pennsylvania Registered Nurse (RN) license required.
• Previous experience in Utilization Management, Care Management, Case Management, or Prior Authorization.
• Strong understanding of medical necessity review, healthcare regulations, and evidence-based clinical criteria.
• Experience utilizing InterQual or similar medical necessity guidelines strongly preferred.
• Excellent critical thinking, clinical assessment, communication, and documentation skills.
• Ability to independently prioritize a high-volume workload while meeting regulatory turnaround times.

Preferred Experience

• Infusion therapy, specialty pharmacy, oncology, or complex care management.
• Managed care, health plan, or payer experience.
• Experience reviewing inpatient, outpatient, or specialty service authorizations.

This is an excellent opportunity for an experienced RN who enjoys combining clinical expertise with analytical decision-making to ensure members receive timely, appropriate, and high-quality care while supporting organizational quality and compliance.