Utilization Management Inpatient Clinical Specialist

Cambia Health Solutions; Spokane (WA); Remote; USD 3,292,000 - 5,359,000; Full time

Benefits offered by this job

Work from home options

Medical, dental and vision coverage

Paid time off and holidays

Job summary

Cambia Health Solutions is seeking an experienced UM IP Clinical Specialist to support inpatient utilization management through research, documentation, and collaboration with licensed health professionals. You will respond to inquiries, ensure complete information, and help maintain compliance with regulatory standards.

The role emphasizes timely case work, detailed documentation, and working with internal and external stakeholders to support efficient reviews and discharge planning when needed.

Qualifications

• High school diploma or equivalent.
• Clinical experience is required.
• At least 2 years of clinical experience preferred.
• CMA or CNA preferred.

Responsibilities

• Research IP UM requests and take action to obtain necessary details; close cases accurately and efficiently.
• Communicate with internal and external stakeholders, including providers, to ensure compliance with regulatory and quality standards.
• Maintain timeliness and quality standards; meet production and confidentiality requirements in a fast-paced environment.
• Organize and maintain reference documents, policies and procedures; promote a professional work environment.
• Perform detailed research and problem-solve to ensure IP UM case accuracy and contribute to system improvements.
• Initiate referrals to adjacent teams as needed.
• Discuss discharge planning with providers and may assist with system testing.

Skills

Clinical experience

Communication skills

EMR navigation

Microsoft Office

Billing knowledge

Healthcare terminology

Education

High school diploma or equivalent

CMA or CNA preferred

Tools

Outlook

EMR systems

Job description

Work from home within Washington, Oregon, Idaho or Utah

Preference will be given to current employees and candidates who reside in Idaho and Utah

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Who We Are Looking For

Every day, Cambia’s dedicated team of Utilization Management Inpatient (UM IP) Clinical Specialist are living our mission to make health care easier and lives better. As a member of the Clinical Services team, our UM IP Clinical Specialist receives, researches, and takes action related to documentation and requests from a variety of sources related to Inpatient Utilization Management cases. The UM IP Clinical Specialist does not make clinical decisions, but partners with licensed health professionals on appropriate actions and responses to support efficient and effective clinical reviews – all in service of making our members’ health journeys easier.

Are you someone who has strong clinical experience and passion for healthcare? Are you ready to take your career to the next level and make a real difference in the lives of our members? Then this role may be the perfect fit.

Qualifications

What You Bring to Cambia:

• High school diploma or equivalent
• Clinical experience is required
• At least 2 years of clinical experience preferred
• CMA or CNA preferred

Skills And Attributes

• Clinical experience, preferably in the inpatient hospital setting, strong communication skills, both oral and written, to effectively interact with other clinical staff.
• Computer skills, including Microsoft Office, Outlook, internet search. As well as experience with healthcare systems and documentation, EMRs, billing, and claims, with a preference for significant prior experience navigating and documenting in an EMR.
• Knowledge of medical terminology, anatomy, and coding, including CPT, DX, and HCPCs. Applying this knowledge to investigate and research complex issues and inquiries related to Inpatient Utilization Management case work, using critical thinking skills and collaborating with clinical staff to resolve them.
• You’ll work independently with a high volume case load, prioritizing tasks, meeting deadlines, and achieving operational standards, while also being able to work effectively in a team environment while being able to adapt to changes in the healthcare insurance industry.
• You’ll perform job duties and responsibilities for an UM IP Clinical Specialist, utilizing strong organization, data entry, and administrative skills to ensure accurate and efficient work, while maintaining confidentiality and focus on meeting customer needs in a fast-paced environment.

What You Will Do At Cambia

• You’ll utilize clinical knowledge and critical thinking to research and review IP UM requests, ensuring completeness of information and taking action to obtain necessary details, while also completing non-clinical tasks to close cases accurately and efficiently.
• You’ll communicate effectively with internal and external stakeholders, including providers and team members, to accomplish role functions and facilitate written notifications in compliance with regulatory and quality entities.
• You’ll exhibit excellent time management skills to ensure timeliness of UM activities, meeting regulatory and quality requirements, and follow strict guidelines to ensure all work meets corporate standards for accuracy, timeliness, quality, and compliance with federal, state, BCBSA, and accreditation regulations.
• You’ll organize and maintain reference documents, policies, and procedures, and demonstrate a professional and ethical work environment, promoting a positive and respectful atmosphere with both internal and external stakeholders.
• You’ll perform detailed research and problem-solve using sound decision-making skills to ensure IP UM case accuracy and completeness, and contribute to continuous improvement by identifying opportunities for improvement within systems and workflows.
• Initiate referrals to adjacent teams as needed.
• You’ll discuss discharge planning with providers as needed, and may assist with systems testing, while adhering to accountability, member focus, and all performance criteria established by the department, including timeliness, production, and quality standards for all work.

Pay ranges vary based on the candidate's work location. The expected hiring range depends on skills, experience, education, and training; relevant licensure / certifications; and performance history. National pay structure — applies to the Boise, Portland, Salem, Seattle/Renton/Tacoma, Burlington, Vancouver, and Salt Lake City metro areas. The full salary range is $26.50 - $43.20 and the bonus target is 5%. The expected salary range is $28.20 - $38.20. Regional pay structure — applies to North Dakota and to Idaho, Oregon, Washington, and Utah locations outside the metro areas listed above. The full salary range is $23.90 - $38.90 and the bonus target is 5%. The expected salary range is $25.40 - $34.40.

About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

Why Join the Cambia Team?

At Cambia, You Can

• Work alongside diverse teams building cutting-edge solutions to transform health care.
• Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
• Grow your career with a company committed to helping you succeed.
• Give back to your community by participating in Cambia-supported outreach programs.
• Connect with colleagues who share similar interests and backgrounds through our employee resource groups.

We believe a career at Cambia is more than just a paycheck – and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.

Benefits

In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include:

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.

Learn More About Our Benefits.

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.

As part of our security requirements, new hires will need access to a personal mobile device to set up Multi-Factor Authentication (MFA) upon joining the company. MFA is an important layer of protection for accessing Cambia systems and is required for all employees.

We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.

If you need accommodation for any part of the application process because of a medical condition or disability, please email [e-mail]. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.