Utilization Management/Case Manager

Accolade-Health-Care; Champaign (IL); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k with company match

Paid leave policy

Daily Pay

Job summary

Accolade Healthcare is seeking a Utilization Management/Case Manager to coordinate the continuum of care with a strong focus on authorizations, case management, and discharge planning. You will ensure services are appropriately authorized and managed to optimize patient and financial outcomes.

You will work in a fast-paced, patient-centered environment with collaboration across physicians, therapists, social workers, and payors, in a hybrid or on-site setting depending on facility needs.

Qualifications

• Licensed RN or equivalent clinical credential required or preferred.
• Minimum 2 years of case management experience, preferably in SNF, hospital, or managed care.
• Strong knowledge of insurance authorization processes, managed care, and appeal strategies.

Responsibilities

• Coordinate and manage care for SNF patient caseload with timely authorizations and stays.
• Collaborate with interdisciplinary teams to promote seamless transitions and quality care.
• Obtain and manage insurance authorizations for inpatient SNF care (commercial, Medicare Advantage, Medicaid, WC, No-Fault, SCA).
• Negotiate reimbursement rates for non-contracted payors when needed.
• Review denials and discrepancies; prepare appeal documentation and participate in appeals as needed.
• Identify patient needs, assess insurance limitations, and develop appropriate care plans.
• Advocate for patient access while complying with insurance guidelines.
• Maintain accurate documentation per standards.

Skills

RN license

Case management

Interdisciplinary collaboration

Negotiation

EHR proficiency

Education

RN license or equivalent credential

Tools

EHR software

Case management software

Job description

Accolade Healthcare

Utilization Management/Case Manager

About Us

At Accolade Healthcare, we put an emphasis on the satisfaction of our team members, understanding that a foundation built on quality patient care starts with the people providing the care. Our goal is to care for our staff with respect, empathy, and appreciation. Providing our professional staff with safe and efficient equipment to complete their mission is our priority. Accolade is committed to never being satisfied with industry norms and standards – instead, always searching for creative methods to equip our team with the tools necessary to achieve success.

Job Summary

As a Utilization Management/Case Manager at Accolade Healthcare, you will be responsible for coordinating the continuum of care for patients, with a strong focus on insurance authorizations, case management, and discharge planning. This role is vital to ensure that services are covered, appropriately authorized, and effectively managed to achieve optimal patient and financial outcomes.

Pay: $75,000-$90,000 annually

Benefits

• Medical, Dental, Vision and additional other voluntary benefits
• 401k with company match
• Generous Paid Leave Policy
• Daily Pay partner

Responsibilities

As a Utilization Management/Case Manager, your responsibilities include:

• Coordinate and manage care for a caseload of SNF patients, ensuring timely authorizations and continued stay approvals.
• Collaborate with interdisciplinary care teams, including physicians, therapists, social workers, and payors, to promote seamless transitions and quality care.
• Obtain and manage insurance authorizations for inpatient SNF care, including commercial plans, Medicare Advantage, Medicaid, Workman’s Compensation, No-Fault, and Single Case Agreements (SCA).
• Negotiate reimbursement rates for non-contracted payors when necessary.
• Review and respond to denials and discrepancies in authorizations; prepare appeal documentation and participate in QIO or health plan-level appeals as needed.
• Identify patient care needs, assess insurance limitations, and work with the healthcare team to develop appropriate care plans.
• Advocate for patient access to appropriate services while maintaining compliance with insurance guidelines.
• Maintain accurate and up-to-date documentation in accordance with facility, insurance, and regulatory standards.

Skills and Qualifications

To excel as a Utilization Management/Case Manager, you will need:

• Licensed Registered Nurse (RN) or equivalent clinical credential preferred.
• Minimum 2 years of case management experience, preferably in a SNF, hospital, or managed care setting.
• Strong knowledge of insurance authorization processes, managed care, and appeal strategies.
• Experience with Single Case Agreements, Workman’s Comp, and No-Fault contracts.
• Excellent communication, negotiation, and interdisciplinary collaboration skills.
• Proficient in electronic health records and case management software.
• Familiarity with CMS guidelines, QIO processes, and discharge planning protocols.
• Ability to manage a high-volume caseload with a proactive and organized approach.
• Knowledge of Medicare and Medicaid regulations specific to SNFs.

On-site or hybrid work environment depending on facility needs.

Fast-paced, patient-centered setting with frequent interaction with healthcare professionals and insurance representatives.