Utilization Management Assistant – CNA/LPN (Remote)

Cottingham & Butler; Dubuque (IA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

PTO/Paid Holidays

Company-paid short-term and long-term 

Maternity Leave/Parental Leave

401(k) with company match

Profit-Sharing/Defined Contribution (1

Job summary

Cottingham & Butler in Dubuque, IA is seeking an Utilization Management Assistant to support Health & Wellness programs. You will handle first-level utilization review calls, review medical records, and triage to a nurse when needed to ensure compliant, cost-effective care.

The ideal candidate has 1+ year of healthcare or customer service experience; CNA, LPN, or Medical Assistant background preferred. This role follows daytime hours with holidays off and offers benefits including PTO,

Qualifications

• 1+ years of experience in healthcare or customer service.
• Background in patient health support or care is preferred.
• Experience in medical settings is a plus.

Responsibilities

• Answer first-level calls in Utilization Review and triage to a nurse when needed.
• Review medical records and coordinate with healthcare providers.
• Ensure patients receive appropriate, cost-effective care per guidelines and insurance requirements.

Skills

Communication

Customer Service

Detail Oriented

Education

CNA, LPN, or Medical Assistant preferred

Job description

Cottingham & Butler in Dubuque, IA is seeking an Utilization Management Assistant to support Health & Wellness programs. You will handle first-level utilization review calls, review medical records, and triage to a nurse when needed to ensure compliant, cost-effective care.

The ideal candidate has 1+ year of healthcare or customer service experience; CNA, LPN, or Medical Assistant background preferred. This role follows daytime hours with holidays off and offers benefits including PTO,