Utility Technician I (5NC.25)

American States Utility Services, Inc.; Fort Bragg (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

401(k) and retirement plan

Life insurance

Job summary

American States Utility Services, Inc. seeks a water and wastewater technician to operate, maintain, and repair facilities on military installations. You will read meters, support preventive maintenance, and handle service requests while following safety standards.

The role requires a high school diploma and a valid driver's license, plus the ability to obtain state permits. We offer benefits, holidays, a 401(k) plan, and opportunities to grow in a stable, mission-driven company.

Qualifications

• Knowledge of safety practices for water and wastewater system operations.
• General knowledge of water/wastewater system operations and plant operations.
• Strong communication skills in English (reading, writing, speaking).
• Basic math skills required.
• Strong customer service skills.
• Ability to read meters manually or with automated equipment.

Responsibilities

• Perform activities related to water and wastewater system maintenance under close supervision.
• Inspect, install, repair, replace, and test water mains, services, meters, hydrants and related assets.
• Inspect, repair, replace sewer lines and related wastewater assets; operate video equipment to identify deficiencies.
• Monitor SCADA alarms and inspect lift stations; inspect wet wells and pump cycling.
• Respond to service orders, mark locations, and communicate outages to customers.
• Provide professional customer interactions and support; notify customers of outages.

Skills

Safety practices

Water/wastewater operations

Communication

Basic math

Customer service

Reading meters

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Through its wholly owned subsidiaries, American States Utility Services, Inc. contracts with the federal government to provide water and wastewater services that include operating, maintaining, renewing, replacing, and constructing new systems on military installations throughout the United States. The installations where we presently operate are home to nearly 350,000 military and civilian personnel and families.

We proudly deliver these vital services to military installations in Maryland, North Carolina, South Carolina, Texas (including southeastern New Mexico), Virginia, Florida, Kansas, and Massachusetts.

Serving those who serve.

United States Veterans, Reservists, National Guard Members, and Military Spouses encouraged to apply.

PRIMARY RESPONSIBILITIES

• Under close supervision, performs activities related to water and wastewater system maintenance, including water quality and water supply.
• Inspects, installs, repairs, replaces, tests and certifies water mains, water services, water meters, fire hydrants, backflow protection devices and other related water system assets.
• Inspects, installs, repairs, and replaces sewer lines, lateral cleanouts, manholes, collection mains; operates video equipment on sewer lines to determine system deficiencies and other related wastewater system assets.
• Inspects sewer lift stations; ensures SCADA alarms are communicating properly; conducts visual inspections of wet wells and pump cycling and float conditions.
• Responds to Service Orders related to line locations. Marks water and wastewater infrastructure, as well as subsidiary owned electric lines near pump stations and their respective emergency generator assemblies.
• Performs customer support activity. Interacts with the public in a professional manner.
• Notifies customers of scheduled and emergency outages.
• Develops skills and becomes proficient at interpreting technical and operational documents, manuals, blueprints, system maps, construction specs and standards.
• Reads meters manually and/or using automated equipment.
• Responds quickly and accurately to service requests.
• May operate heavy machinery, including dump truck, Vactor truck, bush-hog and right-of-way clearing equipment and backhoe, as well as other related equipment, in performing skilled and semiskilled duties for water and wastewater system maintenance.
• Performs basic preventive maintenance of heavy machinery; greasing, fluid level checks, pre-trip inspections, etc.
• May be required to analyze and evaluate pump equipment operation, troubleshoot malfunctions, and monitor water supply and wastewater operations.
• May be required to execute System Flushing Program, Cross-connection Program, Spill Response Program, and Preventative Maintenance Program, as directed.
• Timely completes work orders, forms, records, and other associated paperwork both manually and digitally.
• May be required to operate leak detection equipment and analyze data to complete assigned duties.
• May perform routine sampling of both water and wastewater supply and wastewater systems.
• Performs other duties as assigned.

REQUIRED POSITION SKILLS

• Must possess knowledge and comprehension of safety practices for general construction and handling of all materials used in water and wastewater system operations, to include liquid and gaseous chemicals, as well as hazardous solids, confined space entry, competent excavation, electrical safety, etc., while being under close supervision. Application of such practices is mandatory.
• Ascertains general knowledge of water and wastewater system operations, control settings, and plant/lift station operations.
• Communication skills including demonstrated fluency with reading, writing, and speaking the English language.
• Basic math skills required.
• Must possess strong customer service skills.
• Must be able to effectively communicate with customers in order to cogently resolve any issues or concerns. Interact with the public in a professional manner.
• Microsoft Office skills preferred.

MINIMUM POSITION QUALIFICATIONS

• High school diploma or equivalent.
• Must obtain state required water and/or wastewater training permits within 90 days if applicable.
• Must possess and keep current a valid Driver's License issued by the state where employed.
• Must be able to obtain applicable Commercial Driver's Permit issued by the state where employed within six months and applicable Commercial Driver's License within one year of hire date and keep current thereafter.
• Must take and pass Federal OSHA, US Army Corps of Engineers, and/or State Mandated Safety training, with annual refresher courses, as required by the associated regulations for this position. Such training will be provided by the Company and compliance is mandatory.

PHYSICAL REQUIREMENTS MAY INCLUDE

• Working in confined spaces.
• Working in areas exposed to noise and chemicals.
• Working in extreme weather conditions.
• Lifting and carrying loads up to 50 lbs.
• Climbing inspection ladders
• Performing work up to the limits of elevated water storage tanks
• Standing, sitting, walking, lifting, carrying, pushing/pulling, reaching, handling, grasping, fine dexterity, kneeling, stooping, crouching, crawling, bending, twisting, climbing, balancing, vision including color determination, hearing, foot & hand controls.

BENEFITS

Our Company supports our employees with rich benefit programs and resources to help them thrive today and prepare for tomorrow. Benefit options include medical, dental, and vision plans with the Company currently paying 85% of the monthly premium for employees and their eligible dependents. We also offer paid vacation and sick time and twelve Company paid holidays per year. To help our employees plan for the future, we offer both a 401(k) retirement plan as well as a Defined Contribution Profit Sharing retirement plan. Additional benefits include life, AD&D, and LTD insurance as well as health savings account and flexible spending plans.

COMPENSATION INFORMATION

The compensation range provided is in compliance with state specific laws.

Multiple factors are used to determine the actual starting rate of pay for all of our positions, including specific skills, years of experience, education, certification(s), and other job related factors.

U.S. Citizenship is required pursuant to our contract with the federal government.

The responsibilities of this position will involve access to information that may be considered confidential, private and sensitive. Therefore, the individual filling this position will be required to both allow and pass a background check.

NOTE: Reasonable accommodations will be made to enable individuals with special needs to perform the essential functions.