UTILITY PORTER- CASINO HOUSEKEEPER

Boyd-Gaming-Corporation; Wisconsin; On-site; USD 24,000 - 38,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Utility Porter to ensure the casino remains clean and well-maintained for a superior guest experience. The role supports interactions with guests and co-workers and requires adherence to gaming regulations and internal policies.

Responsibilities include restroom cleaning, restocking necessities, maintaining slot area cleanliness, and daily floor upkeep. Flexibility to work varied shifts and holidays is expected, with a focus on safety and guest satisfaction.

Qualifications

• Prior janitorial experience preferred.
• Must have a strong work ethic and time management skills.
• Must be detail oriented.
• Individual who enjoys being around people and takes pride in a clean environment.
• Ability to meet expected performance standards for assigned tasks.
• Ability to work flexible shifts and days including holidays.
• Ability to speak effectively with guests and/or team members.
• Must be at least 18 years of age.

Responsibilities

• Provide extraordinary guest service and positive interactions with guests and co-workers.
• Adhere to regulations by the Indiana Gaming Commission and other agencies relevant to gaming operations.
• Follow Belterra Casino Resort & Spa policies and procedures.
• Clean restrooms, mirrors, sinks, counters, and toilets; restock supplies.
• Maintain cleanliness of slot machines and surrounding areas; empty trash and wipe surfaces.
• Vacuum and deep clean casino floor and entryways.
• Respond to guest requests or connect guests with appropriate staff.
• Perform other duties as assigned.

Skills

Strong work ethic

Time management

Detail oriented

People skills

Guest service

Communication

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

The Utility Porter is responsible for the overall cleaning, sanitation and daily upkeep of the Casino in order to provide the best guest experience.

The Utility Porter:

• Provide extraordinary guest service, positively effects interactions with internal/external guests, resiliency to deal with difficult guests in all types of business condition and the agility to work harmoniously with co-workers.
• Adhere to all regulations established by the Indiana Gaming Commission, United States Coast Guard and other applicable agencies pertaining to riverboat gaming and vessel operations.
• Adhere to the policies and procedures established by Belterra Casino Resort & Spa.
• Perform tasks to maintain the daily appearance of the casino such as:
  • Clean restrooms. mirrors, sinks, counter tops, and toilets.
  • Restock- soap, paper towels, disposable toilet seat covers, and toilet paper dispensers.
  • Maintain cleanliness of slot machines- pick up trash, empty ash trays, wipe down machines, chairs and surrounding areas.
  • Vacuum and deep clean casino floor and all entryways.
• Respond to reasonable guest requests or place guest in contact with the appropriate person for assistance.
• Perform all other duties as assigned.

Qualifications

• Prior janitorial experience preferred.
• Must have a strong work ethic and time management skills.
• Must be detail oriented.
• Individual who enjoys being around people and takes pride in a clean environment.
• Ability to meet the expected performance standards for each task assigned.
• Ability to work flexible shifts and days of the week including holidays.
• Ability to speak effectively with guest and/or team members.
• Ability to work in an environment that is subject to varying levels of noise, cold, heat, humidity, vibration, crowds, and smoke.
• Must be at least 18 years of age.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Job Location