Utility Operator

California Water Service Group; Waikoloa (HI); On-site; USD 30,000 - 51,000; Full time

Job summary

California Water Service Group in Hawaii seeks a Utility Operator to handle field operations and maintenance in the wastewater sector, under direct supervision. You will build effective working relationships with colleagues while performing essential repairs and inspections.

The role requires knowledge of pumps, safety practices, plumbing, and strong communication skills. Flexibility for after-hours and weekend work, plus the ability to lift heavy items and work in confined spaces, are essential.

Qualifications

• Knowledge of pumps, controls and related equipment.
• Knowledge of water and wastewater system principles.
• Knowledge of safety regulations and site safety practices.
• Knowledge of plumbing and pipe fitting repair.
• Strong written and oral communication.
• Ability to follow oral/written policies and instructions.
• Problem solving and critical thinking.
• Multi-tasking and time management.
• Interpersonal tact and diplomacy.

Responsibilities

• Performs general cleanup of grounds and facilities.
• Inspects services and facilities and investigates complaints.
• Flushes and services mains, collect wastewater samples.
• Operates system valves and performs maintenance at treatment plants.
• Completes required paperwork and supports continuous improvement.
• Able to work after hours, on weekends and shift work.
• Work in confined spaces and lift heavy items as needed.

Skills

Pumps & controls

Water/wastewater safety

Plumbing skills

Communication

Policy follow-through

Problem solving

Multi-tasking

Interpersonal skills

Education

High School Diploma / GED

Job description

Hawaii Water Service Job Description: California Water Service Group (Cal Water) invites you to build a meaningful career with the third largest publicly traded water utility in the United States. Guided by our mission to be the leading provider of water and wastewater services, we are dedicated to improving the quality of life for the customers, communities, and employees we serve. Our culture is grounded in core values—integrity, quality, service, value, health and safety, respect and collaboration, and corporate citizenship, and is reflected in our recognition as a Top Workplace, a Great Place to Work, and a J.D. Power leader in customer satisfaction for multiple years. Join Cal Water and be part of a purpose driven organization where your work makes a lasting impact.

SUMMARY

The Utility Operator is responsible for field operations and maintenance work and performs relief work under various classifications in the wastewater field. The work is performed under direct supervision and requires exercising independence, judgment and initiative. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with others.

ESSENTIAL FUNCTIONS

• Performs general clean-up of grounds and facilities
• Cleans and paints station and treatment plant equipment and appurtenances
• Investigate customer complaints
• Inspects services and facilities as a result of all types of complaints or investigation work orders
• Flushes and services mains collection lines and manholes
• Collect wastewater samples
• Reads runtime, event and electric meters
• Assists with repairing of sewer mains, laterals and manholes
• Operates system valves as required
• Completes necessary paperwork
• Assists with repairs at the treatment plant as well as the pump stations
• Assist customers with location of sewer tie-in
• Assists above and below ground construction as required
• Maintains monthly vehicle reports
• Performs work onsite at assigned location
• Participates in and supports the Company's Continuous Improvement program and projects
• Able to work after hours for emergency repairs
• Able to work on weekends
• Able to go on shift work
• Familiar with hand tools
• Able to work in confined spaces
• Able to lift heavy items
• Able to work in harsh and obnoxious situations or environments

MINIMUM QUALIFICATIONS

• High School Diploma or possession of a GED
• Valid Driver's License

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of operation, maintenance and repair of pumps, pump controls and related equipment
• Knowledge of current principles and practices involved in water and wastewater systems
• Knowledge of safety regulations, protocols, principles, practices and procedures for water and wastewater systems, and work site safety
• Knowledge of plumbing and pipe fitting repair and installation
• Ability to communicate well with others, both orally and in writing
• Ability to understand and follow oral and/or written policies, procedures and instructions
• Ability to use logical and creative thought processes to develop solutions according to written specification and/or oral instructions
• Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time sensitive deadlines
• Ability to regularly interact with employees, public, and customers requiring common sense, tact and diplomacy to accomplish assignments

Salary Range: $21.97 - $36.83 (DOE)

The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service, Hawaii Water Service, New Mexico Water Service and Washington Water Service do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES.

California Water Service Group invites you to pursue a career in the water industry with the third largest publicly traded water utility in the United States. Our mission is to be the leading provider of water and wastewater services. We're committed to improving the quality of life for our customers, communities, stockholders, and employees. To achieve that, we align our hiring strategies with the company's core values of integrity, service, value, health and safety, respect and collaboration, and corporate citizenship so that we can provide quality, service, and value to all of these groups. Our commitment to our employees is evident, as we have been named a Top Workplace in the Bay Area and designated as a Great Place to Work, and Cal Water was ranked "Highest in Customer Satisfaction Among Water Utilities in the West" by J.D. Power in its inaugural water utility satisfaction study.