Utility Management Services Business Class Lead

HDR; Tyler (TX); Hybrid; USD 100,000 - 130,000; Full time

Job summary

A prominent engineering consultancy is seeking a Utility Management Services Business Class Lead for its Water Business Group. This role involves leading various utility management projects and teams, implementing best practices for water utilities, and providing technical oversight, requiring over 10 years of utility engineering experience. The ideal candidate must have strong leadership and communication skills. The position is based in Texas, with flexibility in the work location. A commitment to quality and company values is essential.

Qualifications

• 10 years of experience in the water, wastewater, or stormwater utility engineering.
• Proven leadership and mentoring skills required.
• Experience managing diverse teams.

Responsibilities

• Lead various utility management projects and teams.
• Implement best management practices for water utilities.
• Provide technical oversight and mentorship.

Skills

Leadership

Communication skills

Project management

Team management

Technical oversight

Organizational skills

Education

Bachelor's degree in a related field

MS in Civil or Environmental Engineering

Tools

Microsoft Office Suite

ArcGIS

CMMS

Job description

Utility Management Services (UMS) Business Class Lead – Water Business Group, North Texas, Oklahoma, and Arkansas Area.

Responsibilities

• Implement a range of best management practices with water, wastewater, and/or stormwater utilities including program management, business process improvement and change management, asset management and maintenance management.
• Lead preparation of organizational assessments, infrastructure renewal and rehabilitation studies, alternative analyses, cost analyses, capital project development, and/or preliminary designs.
• Provide operational management (e.g. workload management, supervisor responsibilities) of the Utility Management Services team, which is comprised of 8-10 engineering professionals.
• Provide technical oversight and mentorship of Utility Management Services team members. Manage workloads to ensure staff utilization targets are met.
• Serve as the project manager for utility management projects, with responsibility for task order development (e.g. scopes and fees), supervision and leadership of the project team, budgetary and schedule controls, and client coordination.
• Establish strong, productive, collaborative relationships through involvement with business class practice and professional discipline groups, project teams and activities to continually improve standards and best practices.
• Active engagement in selected professional conferences and industry associations with presentations, committee assignments, and leadership positions.
• Perform additional assignments as requested by senior management.

Preferred Qualifications

• MS in Civil or Environmental Engineering or related field a plus.
• 20+ years of progressive experience in drinking water, wastewater, and/or stormwater utility engineering.
• 5 or more years of demonstrated leadership experience.
• Experience with planning and implementation of infrastructure inspection and condition assessment programs; business process assessments, operations optimization, regulatory support, system conveyance, master planning, data management/visualization, or financial planning and utility rates.
• Project management experience.
• Understanding of financial and administrative aspects of technical projects.
• Proven leadership and mentoring skills. Demonstrate strong written and verbal communication and negotiating skills.
• Willingness to learn and grow technical and professional skills to meet client and market needs.
• Self‑motivated, able to work independently and within a team environment, and possessing excellent organizational and time‑management skills.
• Must have excellent communication skills and thrive working in a team environment.
• Working knowledge of Microsoft Outlook, Word, Excel, and PowerPoint as well as project management system, project scheduling, scoping, budgeting, cost analysis, resource analysis, and reporting.
• Working knowledge of ArcGIS, maintenance management systems (CMMS) and hydraulic modeling for planning and design highly desired.
• Infrastructure design experience.
• Experience working for a public, municipal, or investor‑owned water and/or wastewater utility, public works department, or engineering consulting firm is beneficial.
• Existing quality relationships with water utilities in the DFW, Oklahoma, and Arkansas area.

Required Qualifications

• Bachelor's degree in a Professional, Architecture, Engineering or closely related field.
• 10 years of experience.
• Committed to quality, improvement and HDR values.
• Maintains a professional or engineering registration and has related technical experience.
• Experienced in development and management of diverse teams.
• Works cooperatively with other area business class leaders, operations managers, technical directors and marketing managers on business class efforts.
• An attitude and commitment to being an active participant of our employee‑owned culture is a must.

Location

• United States - Texas - Dallas (Primary)
• United States - Texas - Tyler
• United States - Arkansas - Bentonville
• United States - Texas - Fort Worth
• United States - Arkansas - Little Rock
• United States - Oklahoma - Oklahoma City
• United States - Oklahoma - Tulsa
• United States - Texas - El Paso

Schedule: Full-time

At HDR, we are committed to the principles of employment equity. We are an affirmative action and equal opportunity employer. We consider all qualified applicants, regardless of criminal histories, arrest and conviction records.