Utility Maintenance Worker (ERB) (49736)
The City of Rock Hill
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Job summary
The City of Rock Hill is seeking a general labor worker for the Water & Sewer department in Rock Hill, SC. The role involves maintaining water systems, operating trucks and equipment, and performing a range of repairs and preventive tasks.
Requires High School diploma or GED and six months of labor experience. Valid CDL and DOT Medical Card or ability to obtain, plus forklift certification, are preferred. On-site work with a focus on safety and customer service.
Qualifications
- Requires High School graduation or GED.
- Requires six months in general labor work, including use of tools and equipment for water/sewer maintenance.
- Valid Class A CDL and current DOT Medical Card required, or ability to obtain by end of introductory period.
- Some knowledge of pipefitting and plumbing is helpful.
Responsibilities
- Assists in maintaining water system and equipment to optimize performance.
- Operates medium to heavy-duty trucks and mechanized equipment; forklift certification for loading/unloading pipe.
- Repairs leaks in water system and appurtenances; maintains valves, hydrants and related equipment.
- Responds to emergency facility/field situations and assists during events.
- Meets with customers and assists in resolving service-related complaints.
Skills
Education
Tools
Job description
Job Location: Rock Hill, SC 29730 Position Type: Full-Time Salary Range: $17.32 - $19.24 Hourly Job Category: Utilities - Water & Sewer General Description: The purpose of this class within the organization is to lead and participate with crew performing general labor duties and maintenance in the Water and Sewer department. This class works under close supervision according to set procedures.
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions or change functions.
- Assists in maintaining water system and equipment to eliminate lost time and optimize system performance.
- Operates medium to heavy duty trucks, construction, and mechanized equipment. Must obtain forklift certification for loading/unloading pipe as needed for jobs.
- Operates hand tools and various machinery to repair leaks in water system and appurtenances.
- Maintains valves, hydrants, and equipment associated with water distribution operations.
- Makes miscellaneous repairs and adjustments to plumbing and appurtenances.
- Responds to emergency facility/field situations as required and assists throughout the event.
- Meets with customers; assists in resolving customer complaints regarding service.
- Ensures compliance with division's policies and procedures, standards of quality and safety, and all applicable local, state, and federal laws and regulations.
- Exercises immediate remedial action to correct any quality deficiencies that occur in area of responsibility.
- Work is organized and well-planned; writing is legible; measurements and calculations are correct.
- Operates various machinery from small equipment to hand tools, including chainsaw,
- Maintains high standards of accuracy in exercising duties and responsibilities.
- Leads the work of subordinate crew workers and other support personnel as assigned, including instructing, assigning, reviewing and planning work of others, maintaining standards.
- Offers training, advice and assistance as needed; inspects work in progress to ensure adherence to policies, procedures, standards, quality and safety.
- Performs all other duties as assigned to meet organizational needs.
Ensures computers and assigned equipment are clean and in working order, ensures cameras are turned in daily with violation information, keeps up with the crew uniforms, safety equipment and assigned tools. Responds to calls from customers or co-workers relating to water issues; checks problem areas for back-ups or for primary maintenance; locates and repairs water mains, manholes, water services and maintains rights-of-way. Washes water mains, streets, sidewalks and driveways where work has been completed. Performs related work as assigned.
- Knowledge of skills, procedures, codes, regulations, etc. needed to complete job tasks.
- Knowledge of the precautions necessary to work safely with and around mechanized construction and maintenance equipment.
- Knowledge of the types and uses of common hand tools, materials, and standard equipment used in general maintenance, construction, and repair.
- General knowledge of water systems, plumbing, piping, valves, meters, hydrants, and other appurtenances.
- Ability to follow correct procedures and make good decisions.
- Ability to understand and carry out specific oral or written instructions.
- Ability to perform manual tasks involving physical strength and endurance under variable weather conditions.
- Ability to effectively communicate and present information in a clear and concise manner, both orally and in writing.
- Ability to obtain a “D” certification for Water Distribution Operator.
- Ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with emergency situations or tight deadlines.
- Ability to maintain positive customer-focused relationships with co-workers, supervisors, agencies, the general public, and all other internal and external customers. Personally demonstrates appropriate customer service skills.
- Ability to operate heavy equipment preferred (excavators, backhoes, etc.).
- Work is performed onsite. The incumbent must be present at work to perform the essential functions of this job.
Data Responsibility refers to information, knowledge, and conceptions obtained by observation, investigation, interpretation, visualization, and mental creation. Data are intangible and include numbers, words, symbols, ideas, concepts, and oral verbalizations.
Copies, transcribes, enters or posts data or information.
People include co-workers, workers in other areas or agencies and the general public.
Serves others such as customers, attends to their requests and exchanges information with them.
Assets responsibility refers to the responsibility for achieving economies or preventing loss within the organization.
Requires some responsibility for achieving minor economies and/or preventing minor losses through the handling of or accounting for materials, supplies or small amounts of money.
Mathematics requires the use of symbols, numbers and formulas to solve mathematical problems.
Uses addition and subtraction, multiplication and division and/or calculates ratios, rates and percents.
Communications involves the ability to read, write, and speak.
Reads routine sentences, instructions, regulations, procedures or work orders; writes routine sentences and completes routine job forms and incident reports; speaks routine sentences using proper grammar.
Judgment requirements refer to the frequency and complexity of judgments and decisions given the stability of the work environments, the nature and type of guidance, and the breadth of impact of the judgments and decisions.
Responsible for guiding others, requiring a few decisions, affecting the individual and a few co-workers; works in a stable environment with clear and uncomplicated written/oral instructions, but with some variations from the routine.
Complexity addresses the analysis, initiative, ingenuity, concentration and creativity, required by the job and the presence of any unusual pressures present in the job.
Performs semi-skilled work involving set procedures and rules, but with frequent problems; requires normal attention with short periods of concentration for accurate results or occasional exposure to unusual pressure.
Impact of errors refers to consequences such as damage to equipment and property, loss of data, exposure of the organization to legal liability, and injury or death for individuals.
The impact of errors is moderately serious – affects work unit and may affect other units or citizens.
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs medium to heavy work that involves walking, standing, stooping, lifting, digging, pushing and raising objects and also involves exerting between 20 to 50 pounds of force on a regular and recurring basis and 50 to 100 pounds of force on an occasional basis. Must be able to enter confined spaces to perform work following all safety protocol and regulatory requirements.
Equipment usage involves responsibility for materials, machines, tools, equipment, work aids, and products.
Handles or uses tools, equipment or work aids involving some latitude for judgment regarding attainment of a standard or in selecting appropriate items.
Must be able to obtain/maintain forklift certification and use the following equipment with proficiency: Chainsaw (certification required), generators, air compressors/compressed air tools, vacuum excavators, pressure washers, jet machines, concrete saws, water tapping equipment, line camera equipment, various leak location equipment and water quality test equipment.
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
Involves routine and frequent exposure to traffic; moving machinery.
Safety of others refers to the level of responsibility for the safety of others, either inherent in the job or to ensure the safety of the general public. (Does not include safety of subordinates).
Requires some responsibility for safety and health of others and/or for occasional enforcement of the standards of public safety or health.
Requires High School graduation or GED equivalent.
Requires six months in general labor work, including the use of tools and equipment used in maintenance, repair, or construction of water and/or sewer lines or closely related experience.
Some knowledge of pipefitting and plumbing is helpful.
The equivalent combination of education and related work experience may be considered.
Valid Class A Commercial Driver's License (CDL) and current DOT Medical Card required, or the ability to obtain at the conclusion of the Introductory Period.
Other training provided after hire and required to maintain position includes various safety training such as defensive driving, bloodborne pathogens, forklift, hazard communications, slips and falls, chainsaw, GIS, CityWorks, and Water & Sewer certifications for distribution and collection systems.
The City of Rock Hill, SC is an Equal Opportunity Employer. ADA requires City of Rock Hill, SC to provide reasonable accommodations to qualified persons with disabilities. If you have a disability or believe that you do and need information about reasonable accommodations, please contact the ADA Compliance Officer at 329-5570
The task is actually required for the employees currently performing the job. The nature and purpose of the job would significantly change if the task was not required. The task is the sole requirement of the main purpose of the job. There are no other employees available to perform the task. It would be difficult to shift this task due to the small number of other employees available to perform the task. It is necessary that every employee in this job be capable of performing this task for safety / health reasons.
1,2,3,5 Assists in maintaining water system and equipment to eliminate lost time and optimize system performance. 1,2,3,5 Operates medium to heavy duty trucks, construction, and mechanized equipment. Must obtain forklift certification for loading/unloading pipe as needed for jobs. 1,2,3,5 Operates hand tools and various machinery to repair leaks in water system and appurtenances. 1,2,3,5 Maintains valves, hydrants, and equipment associated with water distribution operations. 1,2,3,5 Makes miscellaneous repairs and adjustments to plumbing and appurtenances. 1,2,3,5,6 Responds to emergency facility/field situations as required and assists throughout the event. 1,2,3,5 Meets with customers; assists in resolving customer complaints regarding service. 1,2,3,5,6 Ensures compliance with division's policies and procedures, standards of quality and safety, and all applicable local, state, and federal laws and regulations. 1,2,3,5 Exercises immediate remedial action to correct any quality deficiencies that occur in area of responsibility. 1,2,3 Work is organized and well-planned; writing is legible; measurements and calculations are correct. 1,2,3,5, Operates various machinery from small equipment to hand tools. 1,2,3,5 Maintains high standards of accuracy in exercising duties and responsibilities. 1,2,3,5 Leads the work of subordinate crew workers and other support personnel as assigned, including instructing, assigning, reviewing and planning work of others, maintaining standards. 1,2,3,5 Offers training, advice and assistance as needed; inspects work in progress to ensure adherence to policies, procedures, standards, quality and safety. 1,3 Performs all other duties as assigned to meet organizational needs.
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