Utility Locator

ITG Communications, LLC; Conway (NH); On-site; USD 40,000 - 55,000; Full time

Job summary

ITG Communications, LLC is seeking a Utility Locator in Conway, NH. This role involves identifying and marking underground utilities to ensure safe excavation and construction activities.

The ideal candidate will perform locates in accordance with safety standards, read maps, use locating equipment, and communicate effectively with various stakeholders. A high school diploma or GED is required, along with a valid driver’s license. Candidates with experience in utility locating are preferred.

Qualifications

• High school diploma or GED required.
• Experience in utility locating, construction, telecom, gas, water, or electrical preferred.
• Valid driver’s license required.

Responsibilities

• Perform underground facility locates per company and utility standards.
• Use mapping and locating tools to identify underground utilities.
• Document all locate activities including sketches and notes.

Skills

Utility locating

Reading maps and prints

Communication

Safety compliance

Documentation accuracy

Education

High school diploma or GED

Tools

Locating equipment

GPS tools

Hand tools

Job description

ITG Communications is hiring a Utility Locator in Conway, NH.

Purpose

The Utility Locator is responsible for identifying and marking underground utilities to ensure safe excavation and construction activities. The role uses locating equipment, maps, and work orders to accurately identify the presence and path of underground facilities.

Responsibilities

• Perform underground facility locates in accordance with company, state, and utility standards.
• Read and interpret maps, prints, GIS records, and work orders to determine utility paths.
• Use locating tools and equipment (e.g., transmitters, receivers, toners) to accurately mark underground utilities.
• Document all locate activities, including sketches, notes, photos, GPS data, and completed work orders.
• Respond to routine tickets, emergency locate requests, high‑priority projects, and re‑marks.
• Communicate clearly with contractors, homeowners, utility providers, and internal teams.
• Maintain equipment, tools, and company vehicles in proper working conditions.
• Ensure all work is performed safely and in compliance with OSHA, 811 guidelines, and state One‑Call regulations.
• Immediately report mismarks, damage risks, safety hazards, or potential service issues.
• Support team members and field operations as needed.
• Perform additional duties or special projects as assigned.
• Rotate on‑call availability required, overnights and weekends as needed.

Requirements

• Education: High school diploma or GED required.
• Experience: Experience in utility locating, construction, telecom, gas, water, or electrical preferred. Knowledge of One‑Call systems, 811 regulations, and underground utility infrastructure is a plus. Valid driver’s license required.
• Exposure: Frequent outdoor work in varying weather conditions.

Key Measures / Key Performance Indicators

• Locate accuracy and quality audit scores
• Number of preventable utility damages (Zero Damage goal)
• Ticket completion rate and timeliness
• Safety compliance and incident‑free performance
• Documentation accuracy (photos, notes, mapping verification)
• Customer and contractor satisfaction

Factors critical to success

• Accuracy & Compliance: Performs precise, compliant locates that meet company and utility quality standards and reduce dig‑related damages.
• Field Safety & Awareness: Maintains required safety protocols, PPE usage, and situational awareness in high‑risk work zones.
• Communication & Documentation: Provides clear communication to contractors and internal teams while maintaining complete, accurate field documentation.

Physical Requirements

• Ability to stand, walk, and bend for long periods.
• Ability to lift and carry up to 50 lbs.
• Ability to work in trenches, tight spaces, or uneven terrain.
• Ability to operate hand tools and locating equipment.
• Ability to walk long distances throughout the day.
• Visual and manual dexterity.

Please note

This is a safety‑sensitive position. The employee has responsibility for their own safety and the safety of others. The employee must be able to perform all duties in accordance with safety regulations, company policies, and client requirements. This includes but is not limited to: following all required safety protocols and procedures, using appropriate personal protective equipment (PPE), operating vehicles and equipment safely, maintaining valid certifications and licenses as required, participating in mandatory safety training and meetings, reporting unsafe conditions or practices, passing required drug and alcohol screening, and maintaining physical capabilities necessary to perform essential job functions safely. Failure to meet these safety requirements may result in disciplinary action up to and including termination of employment.

Additional Comments

ITG is an equal employment opportunity employer. ITG’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.