UTILITY I

Mohawk Industries, Inc.; Mount Gilead (NC); On-site; USD 36,000 - 52,000; Full time

Job summary

Mohawk Industries is seeking a Utility Operator in Mt. Gilead, NC. The role supports plant operations with cross-training across multiple functions, ensuring smooth production and adherence to safety policies.

You will assist with line changeovers, material handling, quality checks, and housekeeping, while staying flexible to cover other positions as needed.

Qualifications

• Requires high school diploma or GED.
• Forklift experience preferred or ability to become forklift certified.
• Reads and writes in English and basic math.
• Completes on-the-job and safety training.

Responsibilities

• Assist operations team members and cross-train to cover vacancies.
• Perform duties of specialized plant roles as needed.
• Coordinate material processing and changeovers on lines.
• Identify and label material leaving machinery and perform quality checks.
• Package finished pallets for shipment and follow packaging instructions.
• Assist in maintenance of machinery and obtain needed supplies.
• Communicate problems to the Team Leader and monitor equipment.

Skills

Team player

Communication skills

Follow instructions

Physical stamina

Flexible shifts

Education

High school diploma or GED

Forklift Certification

Tools

Forklift operation

Job description

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UTILITY I

Date: Oct 6, 2026

Location: Mt. Gilead, North Carolina, United States, 27306

Are you looking for more?

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

Utility Operator

Find your more with Mohawk!

What we need:

This position typically works 7am-3:30pm, Monday – Friday but fills in for other positions therefore schedule flexibility is required. The Utility Operator role is responsible for visual monitoring of all plant operational area equipment for unfamiliar noises, leaks and possible equipment failures as well as housekeeping duties. This role is operating as an interim succession role for vacancies therefore is skilled in multiple functions throughout the plant.

What you’ll do:

• Assist operations team members with work needed and function as a skilled crossed trained team member when a role vacancy or need to fill in arrives.
• Must be able to accurately and efficiently perform the duties of specialized skills in the plant (e.g., Press Operator, Lift Operator, Assistant Operator, etc.)
• Assist in the coordination of plant operations to ensure that material is being processed correctly.
• Coordinate product changeovers, belt changes, and blade changes on operation lines.
• Identify material leaving the machinery and label it accordingly.
• Perform quality checks and work orders and notify the Team Leader of any discrepancies.
• Package the finished pallets of material for shipment or delivery to another work center.
• Read, understand, and follow packaging instructions for material being packaged.
• Assist Operators and other personnel in repairing or maintaining the machinery.
• Locate, and check out from the storeroom if needed, supplies needed to perform any of the above functions and notify the Team Leader of any shortages of materials.
• Communicate any problems or ideas that you have to the Team Leader.
• Monitors furnace, thermal oil pumps, resin pumps and lines, steam generator, refiner, and aux hopper by making periodic rounds.
• Identifies process variation, determines the source, and works to eliminate it.
• Communicate with the operator and lead teams to maintain stable and consistent production.
• Performs basic maintenance related tasks and inspections.
• Perform housekeeping activities daily throughout the plant.
• Observes safe work practices in compliance with the safety policy
• Performs other related duties as required.

What you have:

• High school diploma or GED equivalency required.
• Forklift experience preferred or the ability to get Forklift Certified.
• Reads and writes in standard English and proficient in performing basic math calculations such as addition and subtraction.
• Successful completion of all required on the job training.
• Successful completion of all required health and environmental safety training.

What you’re good at:

• Must be an effective team member.
• Ability to wear hearing protection, eye protection, and steel toe shoes.
• Must be able to sit and drive a forklift.
• Good oral and written communication skills to effectively interact with others in the immediate work unit and in related supported areas.
• Must be flexible to schedule changes (including night and weekend shifts)
• Ability to follow verbal and written instructions.

What else?

• Must be able to walk and/or stand for extended periods of time on concrete.
• Must be able to work in varying temperatures up to 110 degrees and dusty environment.
• Must be able to lift up to 50 lbs frequently and up to 80 lbs occasionally.
• Must be able to climb vertical ladders, multiple flights of stairs and work off elevated surfaces.
• Must not have any limitations in regards to working in confined spaces or wearing a respirator for extended periods of time.
• Must be able to wear hearing protection, eye protection, and steel toe shoes.
• Must be able to make repetitive motions involving twisting and turning and using the force of 50 lbs.
• Must be able to kneel and bend over frequently.
• Must be able to climb on and work around machinery resulting in awkward or uncomfortable positions.

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.